Categoria: Project Manager/Architetto SW/ IT Manager (Totale CV trovati: 3.794)

1. Istruzione    
   Diploma di scuola media superiore conseguito nel 1986 presso l’Istituto Tecnico Industriale “Don Bosco” di Sesto San Giovanni (MI) con la qualifica di “Perito Informatico - Analista Programmatore” con la votazione di 47/60.

   
   Lingue Conosciute
       
   Inglese:    molto buono sia scritto che parlato;
   Francese:    buono sia scritto che parlato.

   Conoscenze tecnologiche  

    Programmazione:
   •    Ottima conoscenza di Visual Basic 6 VBA (Visual Basic for applications) per la scrittura di applicativi e sofisticati componenti ActiveX;
   •    Ottima conoscenza .Net (VB/C#); Microsoft FrameWork 4.x
   •    Ottima conoscenza delle API di Windows;
   •    Buona conoscenza XML;
   •    Discreta conoscenza ASP;
   •    Conoscenza PHP, HTML, Javascript, JQuery.

   Conoscenze DBA:
   •    Amministrazione e gestione Microsoft SQL Server 2005/2008
   •    Amministrazione e gestione Oracle MySql;
   •    Gestione e programmazione Oracle 10g & PL/SQL;
   •    Ottimizzazione Database - Stored Procedures, Viste e Triggers.
   •    Networking in ambiente Windows 

   Conoscenze sistemistiche:
   •    Amministrazione Windows Server;
   •    Networking in ambiente Windows;
   •    WiFi e protocolli di sicurezza.

   Pacchetti applicativi:
   •    Ottima conoscenza Adobe PageMaker. 
   •    Buona conoscenza Ulead Media Studio Pro;
   •    Ottima conoscenza Microsoft Office;
   •    Buona conoscenza di Microsoft Visio 2010;
   •    Buona conoscenza Micrografx Photo Suite;
   •    Buona conoscenza Adobe PhotoShop (CS3/CS4/CS5/CS5.5/CS6);
   •    Discreta conoscenza dei principali pacchetti di montaggio video (Adobe Premiere Pro CS4/CS5/CS5.5, Pinnacle Studio 12, Microsoft Movie Maker).
   •    Ottima conoscenza del disegno 2D/3D tramite AutoCAD e realizzazione sketches e render fotorealistici con KeyShot.

   
   Esperienze di project management
       Parallelamente ad un expertise tecnologico, negli ultimi 5 anni ho maturato significative conoscenze manageriali nella conduzione di progetti e la gestione di team di lavoro.
   Ho gestito gruppi di lavoro su progetti nuovi che necessitavano quindi un completo ciclo progettuale (concepimento-analisi-sviluppo-testing-roll out-manutenzione).
   Ho quindi sviluppato buone doti di leadership ed una ottima capacità di relazione col cliente per l’analisi di esigenze e la definizione della migliore soluzione. 

   
   Esperienze professionali    
   [Lujglio 2020 – Oggi] – Consulenza (IT Specialist)

   Per la MedLog Italia di Rozzano (MI) gestisco il porting dal loro applicativo per la gestione dei trasporti di terra in VB6, con reingegnerizzazione e nuova architettura in ambiente .Net (vb.Net & C#).
   Gestisco altresì le nuove architetture DB da MySql a SQL Server Azure.
    
   [Gennaio 2020] – [Giugno 2020]

   Per la Sensei S.r.l. di Milano partecipo per un importante cliente in ambito industriale ad un progetto di evolutive e correttive del loro gestionale in ambito Web, utilizzando tecnologie BE come Entity Framwork (EF6) e C#.
   Lato frontend, HTML, Javascript, Knockout e Bootstrap.
    
   [Novembre 2018] – [Dicembre 2019]

   Per la FeedBack S.r.l. di Milano, società leader nel mercato del software per le Gare d’Appalto a livello Mondiale, realizzo un progetto per il Tendering On Demand ed un applicativo per la gestione dinamica della Reportistica.
    
   [Maggio 2018 – Luglio 2018] – Consulenza (IT Specialist)

   Per conto di un importante System Integrator, presto la mia consulenza per la società OrisLine S.r.l. per l’ottimizzazione del porting in .Net del loro applicativo gestionale.

   [Luglio 2017] – Consulenza

   Libero professionista e Consulente per il mio portafgoglio storico.

   
   [Marzo 2015 – Luglio 2017] – Responsabile Tecnico

   Per la Società Obysdian Consulting S.r.l. ricopro il ruolo di Software Architect, DBA in ambito SQL Server e Resp. Infrastutture.
   I nostri clienti più importanti consistono in relatà piccole, medie e grandi nell’ambito industriale.
   Gestisco sistemi proprietari sviluppati ad-hoc (HW & SW) di monitoraggio remoto anche su tecnologie Emerson.
   Attualmente sto svilkuppando un sistema software distribuito sulle due Sedi per gestire tutte le procedure interne dei tecnici, degli agenti, dei collaboratori, della BI e dell’analisi economica aziendale.
   A breve integrerò anche le tecnologie per la certificazione digitale sostitutiva a Norma di Legge nella documentazione, che aprirà nuovi orizzonti in diversi ambiti professinoali.
    

   [Aprile 2014 – Marzo 2015] – Consulenza (IT Specialist) 

   Attualmente mi sto occupando di migrazioni da vecchi applicativi sviluppati con linguaggi obsoleti (VB6) alle nuove versioni in ambiente .Net attraverso una reingegnerizzazione dei processi e del codice.
   Inoltre parallelamente sto sviluppando un grande progetto con la società Bracco S.p.A. per la gestione e strutturazione dei processi aziendali inerenti la Sicurezza del Lavoro.

   
   [Aprile 2013 – Aprile 2014] – Consulenza (IT Specialist)

   Presso una media realtà nel campo dell’Industria, promuovo e gestisco l’implementazione di una nuova struttura Informatica presso la Cotrako S.r.l. di Calvenzano (BG), riprogettando le metodologie e l’esistente ma obsoleta struttura informatica della Società.
   Reingegnerizzazione dei processi aziendali produttivi con nuove tecnologie ed adeguamento delle infrastrutture.

   [Agosto 2011 – Aprile 2013] – Consulenza e Analisi

   Nell’ambito assicurativo contabile e gestione sinistri, collaboro con la Società DataGroup S.r.l. di Assago (MI) come consulente, analista e programmatore presso grandi aziende spacializzate nelle soluzioni in mabito assicurativo, ove svolgo mansioni di manutenzione ed evoluzione di applicativi inerenti la partita doppia e la gestione avanzata dei Sinistri.
   Da Marzo 2012 sono dislocato presso il cliente Cardif S.p.A. per la manutenzione ed ottimizzazione del sistema interno di gestine Sinistri “Gipsy”.

   
   [Febbraio 2011 - Luglio 2011] – Consulente Analista 

   Ho partecipato per conto della Società Blue Sof Consulting di Torino nel ruolo di Analista Funzionale ad un importante progetto che prevede il “Reverse Engineering” di un complesso sistema sviluppato in ambiente Microsoft Access, alfine di implementare il progetto ex-novo con SQL Server 2008 unito ad una interfaccia Web (Silverlight) e producendone la relativa documentazione sulla base delle specifiche dettate dalla Norma ISO 9002 (certificazione per la documentazione tecnica).
   Inoltre ho sviluppato in VBA la Business Logic di un progetto che prevede l’interfacciamento dinamico in SAP.
   Per conto di Bracco S.p.A. ho progettato e realizzato un complesso applicativo per la gestione delle Procedure in ambienti pericolosi (Hazop).

   
   [Aprile 2008 – Gennaio 2011] – R.G.I. S.p.A

   Responsabile Analista Programmatore della Sede Italiana di uno dei maggiori Broker italiani e mondiali di RGI - tramite un software gestionale sviluppato ad-hoc - per la completa gestione del parco clienti, compagnie, e tutto ciò che è inerente il mondo assicurativo.
   Ho analizzato e sviluppato diverse soluzioni in ambito DBA attraverso la decentralizzazione del codice SQL di alcuni applicativi, creando e gestendo le nuove funzioni (SP) onde ottimizzare il flusso di dati, normalizzando il Database attraverso un'analisi approfondita della tipologia dei dati gestiti o da importare.
   Ho progetttato, sviluppato e realizzato un importante progetto per l’importazione di sistemi software esistenti per la gestione polizze prevedendo l’importazione nel software core di R.G.I.

   
   [Ottobre 2003 – Aprile 2008] - Diagramma S.r.l. Milano

   Incarichi di analisi qualità del prodotto core business sviluppato dalla società nonché di Senior Debug Tester, analizzando anche l’impatto qualitativo sul cliente finale.
   Fino ad Aprile 2006 dirigo il gruppo di ricerca che si occuperà di sviluppare un nuovo sistema di intelligenza artificiale, sistema che sarà integrato nella prossima versione del sistema che la società vende.
   Mi occupo di ricerca applicativa, sviluppando applicativi e componenti ActiveX  in Visual Basic 6 per lo sviluppo automatizzato di software.
   Mi occupo prima della creazione di una libreria per l’integrazione della tecnologia PDF nei sistemi proprietari dell’azienda e poi della creazione di un sofisticato tool di testing degli applicativi.
   Dovendo interfacciarmi con tutti i livelli produttivi, applico i processi di project management fin qui appresi e gestisco un team di tre sviluppatori interni.
   Mi occupo inoltre del porting dei vecchi applicativi da uno standard “flat file” ad XML al fine di standardizzare e ottimizzare il formato di interscambio dei dati.
   Recentemente ho concluso un sofisticato “sniffer” web-based per il monitoraggio ed il controllo qualità del software web-server, core business dell’azienda, ed un potente strumento di editing dei files XML da esso stesso generati.
   Ho sviluppato un applicativo interno per la gestione della sicurezza ambientale.
   Sono in fase di testing di un prodotto da me sviluppato, integrato con lo standard aziendale interno, inerente le Riassicurazioni, Prequietanzamenti e spedizioni dati ad Anagrafe Tributaria utilizzando la tecnologia XML.

   [Novembre 2002 - Ottobre 2003] - Scuole Salesiane di Milano
   System Analyst

   Mi occupo della gestione ed implementazione di nuove funzioni sulla rete client server (Window 2000 Server) delle Scuole Salesiane della Provincia di Milano.
   Nel dettaglio, mi occupo della reingegnerizzazione della rete client-server, implementando la connessione di tutti i clients della scuola tramite Active Directory di Windows Server.
   Parallelamente, sempre come consulente, collaboro con altre società su diversi progetti.

   
   [1998 - Settembre 2002] - OverData S.r.l. - Fondatore & Software Architect

   Co-fondatore e Direttore della società “OverData S.r.l. - Soluzioni Informatiche” di Sesto San Giovanni (MI), gestendo 3 dipendenti con funzioni di sviluppatori/sistemisti.
   Mi occupo direttamente, come responsabile tecnico, delle seguenti aree:
   -    Hardware e Software maintenace/development;
   -    Assistenza tecnica presso clienti;
   -    Analisi sviluppo progetti di rete in ambiente Microsoft Windows;
   -    Sviluppo applicativi in ambiente Microsoft Visual Basic 6.0 e Microsoft Access;
   -    Sviluppo applicativi ambiente AutoCAD (AutoLisp);
   -    Networking e connettività Internet.

   [1997 – 1998] - IBM  – Telecom – Allium Italia – MP Informatica 
   Lan Manager 

   Ho prestato consulenza per queste aziende per la connessione Intranet delle Nunziature Apostoliche e Sedi Episcopali, in occasione del Giubileo del 2000.
   Per questa esperienza, ho dovuto intraprendere viaggi in alcune capitali europee (Praga, Budapest, Zagabria).
   Per abilitare queste connessioni, ho configurato alcuni PC in ambiente Windows NT utilizzando una SmartCard per l’accesso criptato alla suddetta Intranet (Tunnel Altavista) via Netscape e programmando un router per l’accesso al PC da remoto per telecontrollo.
   Per la formazione a tale lavoro, ho partecipato a diversi corsi a Roma presso le relative sedi dei partner del progetto.
   Per conto della ECS Italia, ho prestato servizi di Help-Desk presso la società Freudenberg S.p.a. (Gruppo FHP) di Milano, Kraft S.p.A. di Milano, la CGT S.p.A. di Vimodrone (MI) e la Miralanza S.p.a. di Bologna.
   Ho inoltre effettuato interventi di assistenza, configurazione e riparazione Hardware su notebook IBM e HP.

   [1996 – 1997] - START Italiana S.r.l. - Software Architect

   Partecipo attivamente al rinnovo dell’informatizzazione della società.
   Ho concepito e realizzato un potente software applicativo (G.O.ST.) per la gestione in rete di offerte parametriche e di listini automatizzati ed ho ulteriormente approfondito il mio Know-How nell’automazione industriale.

   
   [1995 – 1996] - Seit Impianti S.r.l. - Software Architect

   Mi sono occupato principalmente di progettazione e sviluppo di software industriali per il controllo delle macchine. 
   In quest’ambito ho progettato l’automazione di un intero impianto di condizionamento in un reparto adibito alla produzione di sostanze medicinali per conto della Bracco S.p.A. di Milano.
   I PLC comandati sono stati programmati in “Step 5”, un linguaggio di programmazione proprietario Siemens.

   
   [1995] - Regione Lombardia - Docente formatore AutoCAD

   Ho tenuto un corso di 200 ore - gestito dalla Regione Lombardia - per l’utilizzo di AutoCAD,  tenuto presso l’Istituto Tecnico Industriale “Don Bosco” di Sesto San Giovanni (MI);

   [1994] - Scuole Salesiane di Brescia - Docente e formatore

   Ho insegnato informatica presso le scuole dell’Istituto Salesiano di Chiari (BS);

   
   [1991 – 1993] - Bracco S.p.a. - Impiegato 2° Livello

   Ho lavorato presso la BRACCO S.p.A. di Milano come impiegato, con il ruolo di disegnatore CAD e successivamente come Responsabile Tecnico dei sistemi CAD legati alla progettazione di impianti chimici per la produzione di fluidi di processo.    

   
   [1990 – 1991] - Seit Impianti S.r.l.
   Impiegato

   Ho lavorato presso la ditta Seit Impianti S.r.l. di Sesto San Giovanni con la mansione di lucidatore progetti AutoCAD in ambiete Microsoft Windows con Autosketch e PageMaker ed ho appreso i rudimenti dell’automazione in campo chimico.

   11/03/2021

   F. L.

   53

   Software Architect senior

   Project Manager/Architetto SW/ IT Manager

   Milano

2. I am currently employed at The Nielsen Company as SW Architect and Tech Lead based in Milan, Italy, working with remote international scrum teams.
   In the past 15 years, I’ve been working with Java EE, focused on developing web applications, then moved to API design and progressive web apps using microservice patterns and different backend technologies such as Java/Spring Boot, Python, NodeJS, all running as Docker containers into Kubernetes clusters. 
   My actual role is SW architect and Tech team lead. 
   I managed various developer teams, including international teams working on full Web stacks. 
   I have created the architecture of the API layer for several services developed by the company, with REST API and GraphQL API.
   I am strongly focused on AWS cloud architecture and CI/CD delivery cycle with Jenkins/Bitbucket and Gitlab.
   I also have such long experience in database and SQL design on many RDBMS such as Oracle, PostgreSQL, MS SQL and NoSQL like MongoDB, DynamoDB.
   My experience includes all the activities related to software development and delivery: analyzing business requirements, converting them to system requirements, providing solutions using technical documentation, designing the architecture, assigning tasks to resources and applying agile methodologies such as Scrum Safe and LeSS.
   I consider myself proactive and open, lover of technology in general and interested both in personal and professional growth.

    

   Work experience    
   Dates    June 2007 onwards
   Name and address of employer    The Nielsen Company, Milan
   Type of business or sector    Data Measurement / Market Research
   Occupation or position held    Software Architect, Tech Lead, Senior developer
   Main activities and responsibilities    January 2020 - ongoing
   TV, Radio and Digital Tools for global market
   As tech lead of the international AppDev teams, my role is contributing to the architecture design and implementation of unified APIs for accessing globally any Nielsen assets. Architecture is based on microservices and containerization technologies. The API is highly scalable, multi-tenant and multi-regions, cloud-native hosted on AWS provider and fully automatized with Gitlab CI/CD tools. 
   Interface to the clients, both public and private, is guaranteed by the API gateway though GraphQL standard; internal microservices communications is guaranteed by REST and/or gRPC.

   Tech stack: Python (SQLAlchemy, Tartiflette, AsyncIO), Java (Spring Boot, JPA, Security, JAX-RS), NodeJS.
   Tech stack infra: AWS, EKS kubernetes, MSK Kafka, CloudWatch, Cloudformation, Terraform, Helm Charts + Flux
   Databases: PostgreSQL, MySQL, DynamoDB, AuroraDB
       
   September 2019
   iTAM Tools for international market 
   As tech lead of the international AppDev scrum teams, my role is to design the architecture for new PWA applications needed to manage the full workflow process required to produce audience data on a daily basis. The tools include many apps: Panelist App (mobile app and desktop/mobile website for panellists), Field Technician App (mobile app and desktop/mobile website for internal technicians and other stakeholders), Backoffice App (panel management, surveys, and recruitment), Data lake for analytics and quality control. The architecture will leverage a highly-scalable and performance-centric platform, AWS cloud specific and fully integrated with Gitlab CI/CD tools.
   Tech stack: frontend React and React native; backend based on Java and Python microservices, API implemented using GraphQL query language, microservice communication based on gRPC and protobuf.
   AWS tools: EKS, Lambda, Redshift, S3, Elasticsearch, route 53, data lake, RDS (PostgreSQL, MariaDB, DynamoDB), CloudWatch, Cloudformation

   January 2019
   iTAM Panelist Website (International Television Audience)
   As tech lead of the international AppDev scrum teams, my role is to design the architecture of the new website, support both internal and outsourced development teams and coordinate stakeholders. The website has been first live in Norway https://no.panel.nielsen.com and suddenly to other countries. The website allows Panellist to receive/send communications from/to Nielsen, update demographics, visualize earned points and redeem gifts cards. 
   Stack: hybrid infrastructure based on AWS (Route55, EC2, EKS, MongoDB) consuming data from on-premises REST APIs implemented in Java, SpringBoot, JPA, PostgreSQL.
       September 2018
   New Web Configurator project
   As tech lead of the international AppDev scrum team, my role is to design and support development for the new project. The tool must provide an abstraction layer over existing files and assets required by the daily rating process, and provide an easy and intuitive UI for editing and publishing configuration changes to any environment (dev/test/uat/prod). 
   Stack: SpringBoot Microservices, REST APIs, Angular Material, MongoDB, Docker, Docker Compose, Bitbucket, Ansible, AWX, ELK stack

       June 2018
   Devops migration project
   As tech lead of the international AppDev scrum team, together with Ops team, my role is to define how to decouple from existing monolithic enterprise architecture to microservice architecture fully adopting Devops methodology. 
   Review and design the new web application for the full legacy enterprise process, apply CI/CD during development, UAT and production environments. 
   Stack: RHEL7, Docker/Compose, Nexus Repository OSS (for internal use) and ECR Repository as official artifactory for production, Jenkins, Bitbucket, Docker, Kubernetes, ELK stack.

       January 2018
   Web Panel Management project POC
   As tech lead of the international AppDev scrum team, design the new web application for E2E management of the panel audience data (TV, digital, radio etc...). 
   The first analysis phase is the collection of requirements from stakeholders in a multi country environment (panel members, operation members, quality control members, technicians, etc.), definition of modules and functionalities (demographics information, channels, family performance, connected devices, appointments and notifications, and many others).
   The scrum team consists of full-stack developers, UX expert and QA tester, working from offshore.
   Agile sprints have 2-week duration, including technical spike stories and POC implementations for technical evaluations.
   Stack: Java microservices (Gateway, Discovery based on Node.js, Query and Command based on CQRS and Event Sourcing), SpringBoot, RESTful API, SpringSecurity, SSO (OpenID, OAuth2), Angular Material, Jetty, Docker/Docker Compose, MongoDB, Nginx as reverse proxy.

       January 2017
   iVOD (International Video On Demand) project
   Implementation of the global iVOD webapp for managing Video On Demand assets. The application users are the owners of video contents (broadcast, tv networks, etc...), they should be able to push any details using xml files from the UI or from the API. 
   Customizable UI based on user grants and authorization, different workflow according the status and availability of the assets, protected JSON REST for the API.
   Stack: Java, SpringBoot, SpringRest, SpringSecurity, MyBatis, Angular+PrimeNG, Tomcat 8.5, PostgreSQL.

       January 2016
   Web AdHoc Tool
   Design and implementation of web application for the International market 
   Adhoc analysis based on SQL queries over multiple operational and reporting databases.
   Customizable UI based on user grants and authorization.
   Secured JSON REST services in the backed.
   Stack: SpringBoot, SpringMVC, Jersey, JPA, Sencha CMD + EXTJS, Tomcat8, PostgreSQL

   September 2015
   Analysis and development of System Monitoring Mobile TV Ratings for US market, inside an international team.
   The System consists of many subprojects: 
   - MTVR Backend - web app containing all the API for accessing data, exposing services through WEB Services (Java, Spring, MyBatis, JAXWS, JSP)
   - MTVR UI – frontend web app for user interface (Java, Spring, Sencha Touch)
   - MTVR Broker – JMS broker for message exchanges through Tibco (Java, Spring, JSON, Tibco API)
   - Survey System – third party tool powered by Confirmit embedded into MTVR UI
   - ISM – Production System containing al the Panel list information based on Tibco queues for data exchange.
   - Native Mobile Apps – available on Google Play and Apple Store for metering mobile devices.
   Other technologies, frameworks and tools: Spring Tools, Maven, SVN, Oracle 11g and SQL Server as supported databases, Tomcat7 as Application Server and Tibco as ESB.
       January 2014
   Design and Implementation of extension to Offline support for existing projects FWS (Field Workspace) for setting appointments and Survey for running questionnaires and collecting answers in offline mode.
   Offline Implementation using HTML5 features: Application Cache manifest, IndexedDb through gwt-indexeddb-wrapper and Local Storage for storing data locally.
   Synch app for synchronize offline data to server and manage conflicts.
   Google Chrome Frame for legacy unsupported browsers.

       January 2013
   Design and Implementation of extension to Offline support for existing projects FWS (Field Workspace) for setting appointments and Survey for running questionnaires and collecting answers in offline mode.
   Offline Implementation using HTML5 features: Application Cache manifest, IndexedDb through gwt-indexeddb-wrapper and Local Storage for storing data locally.
   Synch app for synchronize offline data to server and manage conflicts.
   Google Chrome Frame for legacy unsupported browsers.
       January 2011
   FWS (Field Workspace) enterprise application
   -Design, analysis and implementation of a Web Application for monitoring Panel data, manage technician appointments on the field and track information from families directly to the Production System.
   -Management of international development team (up to 10 developers) made up of both local and remote resources (powered by Tata Consultancy Services).
   -Architecture based on the Java platform J2EE, GWT (Google Web Toolkit), Sencha GXT for web interface, Sencha Calendar, Ext JS Scheduler, Spring, JPA, RPC, Jersey (REST), PostgreSQL as database.
   - Implementation of POLLUXAPI (REST) for exposing services from Production System to FWS and vice versa – Python, PHP, Web.py, JSON, Apache.

       January 2010
   Survey enterprise application
   -Design, analysis and implementation of an Enterprise Survey Application for modelling, creating and submitting questionnaires based on TV panel data.
   -Architecture based on the Java platform J2EE, GWT (Google Web Toolkit), Sencha GXT for web interface, Spring, JPA, RPC, Lucene at the backend and PostgreSQL as database.
   -Management of international development team (up to 10 developers) made up of both local and remote resources (powered by Tata Consultancy Services).
   -Enterprise application consists of several modules:
   ·    Survey Template Editor, drag & drop tool for creating questionnaires using base components (campaigns, pages, questions, options, loops, etc.)
   ·    Data Mapping Editor, for question mapping of source/target databases for interviewees;
   ·    Player, core component for submitting questionnaires and for collecting answers;
   ·    CATI, Computer Assisted Telephone Interviewing;
   ·    Validation Rule Engine, for validating answers against configurable validation rules (Apache Velocity)
   ·    Results Exporter, for persisting and exporting answers to a target operational database;
   ·    Full Text Search Engine, for indexing of campaigns and questionnaires (Lucene, JPA and
   ·    Hibernate)
   Dependency Injection, for communication with each module (Spring)

       January 2009
   CAM (Central Asset Management) project
   -Design, analysis and implementation of a distributed Web Application for managing Nielsen assets (meters, equipment, etc...) and tracking their movements across countries and warehouses.
   - Multi tier architecture based on the  Java platform J2EE based on an Enterprise Service Bus
   - Spring, Struts and Hibernate for the backend, PostgreSQL as database, Mule for the ESB.
   - JSF, JSP, smartGWT and BIRT for the frontend application.
   - Apache Tomcat7 and Apache HTTP as application/web servers
   - Authentication/Authorization integrated with global Nielsen Single Sing On based on Active Directory
       
       January 2008
   -Analysis and development of the Integrated Business Intelligence Suite (IBIS) for Quality Control processes and investigations over TAM data.
   -The platform architecture is based on multi-tier Java J2EE, Apache Tomcat as application servers, JPA/Hibernate for persistence, Spring and JAX-WS for middleware, CAS as Single Sign-On server and Ajax Framework (GWT) and MVP pattern for the front-end layer.
   -The suite is composed by many modules:
   ·    Reporting (BIRT, Eclipse-based open source reporting system);
   ·    OLAP (Mondrian, open source multidimensional engine);
   ·    Ad Hoc Querying;
   ·    Presentation layer web-based;
   ·    ETL Tools (Extract, Transform, Load) based on linux bash scripts and Postgres stored procedures (Pentaho Kettle, Talend Studio);
   ·    Configuration tools (JSP, GWT, Apache Commons)
   ·    Data Warehouse;
   -The project management methodology is based on PERT/CPM and WBS for the classification of activities.
       
       
   Dates    September 2004 – June 2007
   Name and address of employer    Lynx SpA, Milan
   Type of business or sector    Software development
   Occupation or position held    Software Developer
   Main activities and responsibilities    January 2007 – June 2007
   Analysis and development of Web Application for contract subscription for SKY Italy (www.abbonamento.sky.it).
   The purpose of the application was to show all offers defined by marketing interfacing with the Siebel CRM system. It’s developed with Java J2SE compliant architecture, ajax and html for the GUI and Apache Axis as a web service to interface with Siebel CRM.
   It was also implemented a backend tool to let the marketing autonomously configuring different promotions.
   Sky srl, Milan

   January 2006 – January 2007
   Analysis and development of a broadband portal for the client SKY Italy (www.skylife.it). 
   The portal is divided into different applications including CMS for publishing content on the part of preparation, a streaming server for the publication of the video from TV channel Digital, a community for sharing photos, videos, articles and comments from users, a community for users club, a part of administration for managing your sky and the sections relating to channels (Cinema, Sports, Sky TG24 ..)
   The technologies used during the development phase are as follows:
   • for front-end JSP, JSTL, Struts, Spring, Tomcat on AS
   • for the back-end EJB, Hibernate, AS Bea Weblogic 9 and Oracle 10g as DB Sever.
   • Web services for integration services for account management and personal information subscriptions.
   Sky srl, Milan

   February 2006 – April 2006
   Design and development of a web application for the management and tracking of incidents for banking customers.
   Technology-based on Java J2EE, JBPM for workflow management, Hibernate as persistence layer, Bea Weblogic as application server and Microsoft SQLServer for database.
   Citibank, Milan
       
   Dates    September 2004 – June 2007
   Name and address of employer    SISAL SpA, Milan
   Type of business or sector    Bet Agency
   Occupation or position held    Software Developer
   Main activities and responsibilities    Software developer of web applications for The main projects developed are https://www.bacheca.sisal.it/, a web application for the online sale of games systems (superenalotto, totocalcio, totip etc.), and http://www.ricevitoresisal.it, a web application for the management of all the activities related to SISAL betting.
   Both projects are implemented using Java, Servlet, JSP, JSTL, XML and Oracle 9i as the database server and based on MVC (Model-View-Controller) pattern.

   STUDI
   Dates    September 1998 – April 2004
   Title of qualification awarded    Master’s Degree in Computer Science passing grade of 108/110
   Principal subjects/occupational skills covered    Thesis Title: "Management of XML messages and the creation of the MAIS Logic Repository" inside the Mais project (Multichannel Adaptive Information Systems). The project involved the analysis, design and development of a prototype for a system of communication between different adaptive devices. 
   Technology based on JAVA SDK, J2ME, SWING, JBuilder, HQLDB, Tomcat.
   Name and type of organisation providing education and training    Università Statale di Milano – Bicocca
   Level in national or international classification    Master’s Degree
       
   Dates    September 1993 – July 1998
   Title of qualification awarded    Maturità scientifica
   Name and type of organisation providing education and training    Liceo Scientifico “G.Peano” – Cinisello Balsamo (MI)
   Level in national or international classification    High school

   English        C1    

   Computer skills and competences
   Technologies and frameworks    Java, J2EE, EJB, JSP, Servlet, C#, C++, .Net, RESTful API, SOAP Web Services, Hibernate, MyBatis, Spring, Spring Security, Struts, Stripes, HTML5, JSTL, XSLT, XML, XML/A, ANT, Gradle, Maven, GWT, Sencha GXT/ExtJS, Angular, Ajax, JSON, JPA, BIRT, Mondrian, JAAS, JBPM, Lucene, CAS, Mule, Tibco SOA, Velocity, Python, Bash Scripting, Perl
       
   Application/Web Servers    Nginx, Istio, Jetty, Undertow, Tomcat, Glassfish
   Legacy: IBM WebSphere, Bea WebLogic, JBoss, Macromedia JRun, Apache HTTP Server, IIS Internet Information Services
       
   CI/CD, Version Controls, SCM and Test    Gitlab (git, registry, jobs, sast), Bitbucket/GIT, Mercurial, CVS, SVN, VSS, Jenkins, Jira, Bugzilla, Selenium, JMeter, LoadRunner, JUnit
       
   Databases    DynamoDB, Aurora, PostgreSQL, Oracle, MongoDB, MS SQL Server, MySQL, HSQL, DB2, Firebird
       
   Development IDE    Jetbrains suite, STS- Eclipse, Netbeans, IBM Websphere, JBuilder, Google App Engine
       
   Operating Systems    Windows, Linux (CentOs, RedHat, Ubuntu, Slackware), VMWare and Oracle VirtualBox
       
   Project Management    Agile methodologies (Scrum), Atlassian Jira, PERT, CPM, WBS, Gantt, MS Project
    

    

   10/03/2021

   A. C.

   42

   Software Architect, tech lead

   Project Manager/Architetto SW/ IT Manager

   Milano

3. Occupandomi di progetti IT per l'automazione nel settore farmaceutico ho accumulato un'esperienza pluriennale nella gestione sia dei progetti che della qualità dei sistemi implementati. Relativamente a quest'ultimo punto, sono abituata ad occuparmi di:

   • raccolta dei requisiti ed analisi dei processi
   • gestione di change e CAPA 
   • gestione dei rischi di progetto e root cause analysis
   • collaborazione nella gestione delle procedure di qualità aziendale
   • redazione di documentazione di qualità
   • attività di convalida/collaudo di nuovi sistemi/attrezzature
   • partecipazione ad Audit effettuati da enti regolatori e clienti

   Gli altri generalmente mi definiscono una persona molto precisa e pragmatica.

    

    

   Passionate to Project Management (PMP certified) and fascinated by automation, as Project Manager I managed with enthusiasm projects of digital transformation and plants revamping implementing IT solutions.
   Stress-resistant and always ready for new challenges, I use to manage relationships with many partners (both providers and customers), always supporting project team and reporting to CIO and Managing Directors. All this without ever losing focus to the quality requirements of deliverables and respecting deadlines and budget.

   WORK EXPERIENCES

   04/05/2018 – Today
   (Current job)
   ICT Dept. – Project Manager, Automation and Compliance Expert
   Molteni Farmaceutici
   • Project Manager
   • Process Business Analyst
   • System Administrator of GMP computer systems
   • Expert in change management for GMP systems and related Computer System Validation:
   o Computer systems compliance to: 21 CFR part 11, EU-GMP Annex 11 e Data Integrity
   o Support to manufacturing departments for deviations analysis detected during production
   processes
   o Standard Operative Procedures definition
   Some important experiences:
   Project Manager for Serialization Track and Trace project required by Falsified
   Medicines Directive 2011/62/EU
   Molteni Farmaceutici, May 2017 – September 2019
   • 10 suppliers involved
   • 12 National Competent Authorities involved
   • 7 external partners interfaces developped
   • 6 production lines impacted
   • +50 end-users to train

   
   01/03/2013 – 04/05/2018 ICT Dept. –Technical Analyst
   Molteni Farmaceutici
   • Project Manager (for manufacturing projects)
   • Process Business Analyst
   • System Administrator of GMP computer systems
   • Computer System Validation execution
   • Help/service desk
   • Standard Operative Procedures definition
   Some important experiences:
   Business Analyst for SAP Implementation project (ERP replacement)
   Molteni Farmaceutici, July 2016 – January 2018
   • Business Analyst for QM module and LIMS interface
   • ICT Responsible of Computer System Validation

   01/03/2011 – 28/02/2013 Software Developer
   T.I. Engineering srl
   • Software development (intranet web applications and iFix SCADA)
   • Writing of validation documentation for GMP computer systems
   • In charge of Computer System Validation execution in pharmaceutical environment

   EDUCATION AND TRAINING
   10 July 2020 Project Management Professional (PMP)
   PMP Number: 2780463
   Project Management Institute (PMI)
   April 2019 - July 2019 Master of Higher Education Management in Project Management
   ISTUM Istituto di Studi di Management
   • Scope management
   • Schedule management
   • Cost management
   • Risk management
   • Quality management
   • Stakeholder management
   • Resource management
   • Procurement management
   • Communication management
   • Integration managemen

   18 October 2018 ITIL Foundation Certificate in IT Service Management
   AXELOS Global Best Practice
   September 2008 Scholastic internship in ICT Dept. of AnsaldoBreda (now Hitachi)
   September 2005 – June 2010 High School graduation in Computer Science:
   “Perito Capotecnico Industriale con specializzazione in Informatica ABACUS”
   ITIS S. Fedi - Pistoia

   
   English B2
   French A1 

   19/02/2021

   A. N.

   30

   Project Manager (PMP)

   Project Manager/Architetto SW/ IT Manager

   Pistoia/Prato/Firenze

4. ESPERIENZE PROFESSIONALI    
   Giugno 2018 - ad oggi    AURIGA The banking e-volution.
   PROJECT MANAGER 
   Principali Attività: Responsabile della definizione, pianificazione, esecuzione, consegna e monitoraggio del progetto “Blue Print –ATM”
   Il mio principale obiettivo in questa fase prevede:
   –    Gestione dell’integrazione e coordinamento di tutte le fasi del ciclo di vita
   –    Gestione dell’ambito e dei deliverables di progetto
   –    Gestione dei tempi e della schedulazione di progetto
   –    Gestione dei costi e del piano finanziario di progetto
   –    Gestione della qualità di progetto sia in termini di quality assurance che di quality control
   –    Pianificazione e gestione delle risorse umane di progetto
   –    Gestione delle comunicazioni di progetto
   –    Gestione dei rischi di progetto
   –    Gestione degli stakeholders di progetto

   Maggio 2016 – Maggio 2018    EURONOVATE SA 
   PROJECT MANAGER 
   Principali Attività: Project manager per i progetti di firma grafometrica 
   Il mio principale obiettivo in questa fase prevede: 
   –    Predisposizione Budget e Piano di Progetto
   –    Coinvolgimento ed ingaggio risorse delle strutture interne (IT & Business)
   –    Coordinamento dei team di progetto interno e esterno (operation, Consulenti esterni, ect)
   –    Gestione delle criticità di progetto e gestione dell’avanzamento progetto
   –    Gestione della documentazione di progetto 
   –    Coordinamento delle attività di rilascio in produzione e post avvio
   –    Coordinamento delle attività di manutenzione correttiva ed evolutiva

   Giugno 2014 a Maggio 2016     Aubay Italia Spa - Milano 
   PMO RELEASE & QUALITY
   presso VODAFONE (MILANO) 
   Principali Attività: Project manager per le versioni del software tecnico e commerciale per tutti i canali di Vodafone. 
   Il mio primo obiettivo in questa attività prevede:
   -    Gestione del piano operativo e di coordinamento nel pre/post rilascio dei gruppi coinvolti
   -    Gestione Incident e Service Request post rilascio (MAIN ISSUE)
   -    Gestione e lavorazione Dashboard settimanale
   -    Analisi e gestione degli errori di fatturazione (Department IT)

   Giugno 2014 a Dicembre 2015     Aubay Italia Spa - Milano 
   ANALISTA - PMO  
   Progetto: Gestione del Mondo Mobile 
   presso SEAT PAGINE GIALLE (MILANO) 
   Principali Attività: Ho condotto la fase di analisi nell’ambito dello sviluppo software di sistemi applicativi, avendo la responsabilità di relazionarsi direttamente con il responsabile della fase di analisi lato committente ed avendo la piena responsabilità dei deliverable prodotti. Ho contribuito alla stesura del piano di progetto in collaborazione del Project Manager. Ho eseguito la conduzione ed il controllo delle attività nell’ambito della fase di analisi, segnalando al Project Manager di riferimento le informazioni relative allo stato di avanzamento dei lavori ed eventuali criticità. Ho eseguito e coordinato l’attività di test di sistema e di collaudo.
   Il mio primo obiettivo in questa attività prevedeva:
   –    Identificazione e classificazione dei requisiti
   –    Definizione delle specifiche funzionali 
   –    Verifica della documentazione di dettaglio
   –    Analisi problematiche riscontrate in fase di test di integrazione
   –    Segnalazione completa di dati e prima analisi al team di sviluppo
   –    Replica dei problemi in sviluppo

   Luglio 2013 ad Maggio 2014    HEWLETT-PACKARD Italiana srl- Milano 
   PMO, Tester d’integrazione. 
   Progetto: OSS(Q.A.) 
   presso FASTWEB (MILANO) 
   Coordinamento dell’attività preliminare di predisposizione e configurazione dell’ambiente di test.
   Supporto nella verifica della documentazione di dettaglio dell’integrazione, accertandone la congruenza con gli scenari previsti.
   Pianificazione e organizzazione del gruppo di test. 
   Il mio primo obiettivo in questa attività prevedeva:
   Test in ambito Integrazione:
   –    Area Provisioning
   –    Progettazione Test Case
   –    Stesura Test Book
   –    Attuazione Test Case
   –    Verifiche Defect Management
   –    Assistenza e supporto a gruppo funzionale, analisi e sviluppo
   –    Test in ambito Integrazione

   Febbraio 2011 a Giugno 2013    NTT DATA Italia – Milano
   PMO, Tester Funzionale
   Presso il Sole24ore
   Progetto: Gestione della pubblicità 
   Supporto operativo alle strutture interne del Gruppo Sole24ore nelle attività di:
   –    Gestione e controllo dei progetti 
   –    Allineamento stati di avanzamento attività (SAL)
   –    Individuazione criticità e affiancamento ai test e ai rilasci 
   –    Gestione e bonifica degli scarti relativi ad errori e/o anomalie nella comunicazione fra i differenti sistemi integrati
   –    Analisi delle anomalie e gestione del sistema di bug tracking

   STUDI E FORMAZIONE
   Gennaio 2011
   Novembre 2010
       Corso SharePoint 2010 presso  MICROSOFT
   Laurea in Formatore Multimediale presso l’Università degli Studi di Palermo         
    

   LINGUE
   Lingue 
       Spagnolo- Inglese 

   SKILLS
   Panificazione, Redazione di Business Case, Controllo dei costi, Leadership, Gestione dei rischi, Problem solving, Team Working, Comunicazione, Gestione della qualità di progetto sia in termini di quality assurance che di quality control, Gestione degli stakeholders di progetto

   CAPACITÀ E COMPETENZETECNICHE
   Microsoft Office,  Microsoft  Project, Visio, Google Analytics & AdWords, Hp   quality center, Jira, Confluence    

   
   INTERESSI & HOBBIES
   Lettura, Viaggi, Volontariato, Cucina

   19/01/2021

   R. E. G.

   35

   Project Manager, PMO RELEASE & QUALITY

   Project Manager/Architetto SW/ IT Manager

   Italia

5. Sono certificato International Project Manager Professional - IPMA Livello D® (International Project Management Accademy), certificato ITIL® Foundation V3 - IT Service Management (OGC) ed in fase di certificazione Digital Marketing Google Partner (Ads, Analytics).   

   Scrivo poiché motivato sempre a stringere rapporti di collaborazione in ambienti che possano consentirmi di raggiungere obiettivi di crescita professionale e personale.

   Ho una vasta esperienza e conoscenza lavorando come Project Manager, Marketing Management e Business Solution Specialist da oltre 20 anni.

   Ho lavorato per molti progetti importanti nei settori Information Technology e Servizi, Telecomunicazioni, Affari internazionali, Oil & Energy, Entertainment, ecc.

   Attualmente svolgo il ruolo di Project Manager & Demand in Sisal S.p.A., uno dei più conosciuti attori del settore Giochi e Scommesse in Italia. 

   Il mio ruolo è quello di gestire l'analisi, sviluppo e implementazione di tutti i progetti di sviluppo IT per attività che vanno ad installarsi sui punti vendita dove vengono erogati servizi per i giocatori (Agenzie, PdV, Corner) su cui poi vanno ad insistere attività di Marketing. Analisi di soluzioni per la messa in campo di migliorie ai prodotti di betting online (site, msite, social betting, sviluppi del carrello, prenotatori di sala, ecc...).

   Ho un ottimo mix di conoscenze e competenze nella stima di costi e gestione del process improvement, gestione della qualità, problem solving, integrazione di progetti, processi e servizi, controllo e gestione del progetto, chiusura dello stesso e del change management.

   Capacità provata come Program/Project Manager per dirigere team di sviluppo tecnico e di gruppi operativi di business.

   Ho un'esperienza significativa come Project Manager per soluzioni di Document and Business Process Management (Enterprise Document Management), Protocollo Informatico, Conservazione Ottica Sostitutiva, Pec Management, gestione dei flussi informativi e dei processi di lavoro per clienti TOP, quali: Guardia di Finanza, Poste Italiane, Postel, ACI, Coni, Consip, Cassa Nazionale di Previdenza e Assistenza dei Dottori Commercialisti, Ministero Infrastrutture e Trasporti, Ministero dell’Economia e delle Finanze, Mediocredito Centrale.

   Ho acquisito grandi capacità di comunicazione e marketing negli ultimi anni in qualità di responsabile marketing e di gestione autonoma di più canali di comunicazione e siti web specialistici.

   Esperienza professionale
   Date Febbraio 2019 – Attualmente (1 anno e 9 Mesi) Roma (IT)
   Lavoro o posizione ricoperti Demand & Project Manager Retail Consultant @SISAL
   Principali attività e responsabilità - Attività di Project Management per la gestione di progetti in ambito Retail (Terminali di Gioco, Sistema di Gioco,
   Gestione Accettazione/ Gestione Rischio, Prenotatori, Videoinformazione Sala Scommesse, Integrazione Provider
   Quote, Gestione Palinsesto, Refertazione, Social Betting Online e Retail, ecc…)
   - Supportare il top management nella definizione dei requisiti e delle priorità di ciascun progetto di sviluppo.
   - Garantire che i progetti siano in linea con le strategie dell’azienda e del marketing.
   - Definire tempi e costi necessari per l’attuazione dei progetti.
   - Scrittura dei requisiti e analisi funzionali di ogni progetto assegnato assicurando che siano pienamente in linea con gli
   standard previsti dall’azienda.
   - Gestione di Change Request per attività di Maintenance.
   - Gestione del ****ggio in produzione dei progetti seguiti nei tempi concordati con il committente.
   Nome e indirizzo del datore di lavoro

   Tipo di attività o settore Entertainment, Information Technology and Services Industry

   Date Gennaio 2018 – Gennaio 2019 (1 anno) Roma (IT)
   Lavoro o posizione ricoperti Head of Marketing / Owner @OOLIXY
   Principali attività e responsabilità - Sviluppo e posizionamento dei brand GoldRake.it, Fantapronostico.it, Sfidapronostico.it e SfidaMondiale.it
   - Realizzazione Piano di Marketing Semestrale/Annuale
   - Gestione del marketing B2C (radio, TV, stampa, ecc.)
   - Gestione del social media marketing (Facebook, Google Ads, Bing Ads, ecc.)
   - Realizzazione Piano Editoriale
   - Strategie di marketing digitali, tra cui SEO & SEM.
   - Campagne di marketing per la conversione (CPC, CPL, CPM) su canali di comunicazione Google, Facebook, Yahoo,
   Bing
   - Campagne di email marketing, lead generation (Opt-in Pages, Landing pages)
   - Data mining e pianificazione di attività promozionali
   - Utilizzo di tecniche di Growth Hacking per acquisizione clienti e ottimizzazione SEO
   - Web Scraping
   - Utilizzo dei Data-driven per attività di remarketing o Change Strategy
   - Esperto di marketing di affiliazione nel mercato delle scommesse e del gioco d'azzardo
   - Creazione e gestione campagne promozionali online (Betting, Casino & Poker) e live
   - Monitoraggio e analisi delle prestazioni di affiliazione basate su standard KPI come tasso di conversione / valore del
   giocatore / ROI
   - Gestione del programma VIP
   - Supervisione del Customer Service
   Nome e indirizzo del datore di lavoro

   Tipo di attività o settore Entertainment, Information Technology and Services Industry

   Date Agosto 2016 – Dicembre 2017 (1 anno e 5 mesi) Roma (IT)
   Lavoro o posizione ricoperti Marketing Manager Gaming Online & Betting @HBG GAMING
   Principali attività e responsabilità - Sviluppo / posizionamento dei brand QUIGIOCO e FANTAPRONOSTICO
   - Realizzazione Piano di Marketing Semestrale/Annuale
   - Gestione marketing B2C (Radio, TV, Social, Press, ...)
   - Organizzazione eventi live per i brand QuiGioco e Fanatapronostico
   - Analisi dei concorrenti
   - Strategie di marketing digitali, tra cui SEO & SEM.
   - Campagne di marketing per la conversione (CPA, CPC e pubblicità CPM)
   - Campagne di email marketing, Opt-in Pages, Landing pages
   - Gestione dell’affiliazione marketing nel mercato delle scommesse e del gioco d'azzardo
   - Responsabile dei sistemi di affiliazione utilizzati per tutte i brand includendo gli sviluppi, la manutenzione e la valutazione.
   - Creazione e gestione di campagne promozionali online e live
   - Implementare strategie per aumentare la qualità e la resa del gioco d'azzardo degli affiliati e dei partner
   - Monitoraggio e analisi delle prestazioni di affiliazione su standard KPI come tasso di conversione / valore del giocatore / ROI

   
   Date Gennaio 2016 – Luglio 2016 (7 mesi) Roma (IT)
   Lavoro o posizione ricoperti Business Relationship Manager Betting and Gaming On Line @HBG GAMING
   Principali attività e responsabilità Attività di Business Relationship Manager nella gestione delle relazioni con il cliente interno identificando, anticipando e
   influenzando le sue necessità e assicurando che la Direzione ICT sia sempre in grado di soddisfarle con un adeguato
   portafoglio di soluzioni e servizi.
   Gestione delle gare per l’acquisizione della nuova piattaforma di Betting, Conti di Gioco, Certificazioni Protocolli AAMS, Skill
   games.Gestione dell’implementazione della piattaforma Betting Online e dei negozi di gioco sul territorio nazionale (65 punti
   vendita).
   Tra le altre attività:
   - Identificare i bisogni della linea di business e definire le possibili soluzioni.
   - Supportare il top management nella definizione delle priorità di ciascun progetto di sviluppo.
   - Garantire che i progetti siano in linea con le strategie dell’azienda.
   - Definire tempi e costi necessari per l’attuazione dei progetti.
   - Assicurare che i requisiti funzionali dei sistemi e della rete siano pienamente in linea con gli standard
   previsti dall’azienda.
   - Partecipare al processo annuale di Budget e pianificazione per la business unit di competenza.
   - Gestione come PM di progetti e soluzioni interne quali: HR Zucchetti (Paghe, Presenze, Gestione CV, Performance
   Management, ZScheduler ), Suite Siav (Protocollo Informatico, Firma Digitale), Arxivar (Pec Manager, Conservazione
   Ottica sostitutiva).
   - Gestione Infrastruttura Cloud dove risiede la piattaforma Betting di HBG
   Nome e indirizzo del datore di lavoro

   Tipo di attività o settore Entertainment, Information Technology and Services Industry

   Date Marzo 2014 – Dicembre 2015 (1 anno e 10 mesi) Roma (IT)
   Lavoro o posizione ricoperti Solution Manager / Project Manager @HBG GAMING
   Principali attività e responsabilità Attività di Solution Manager per individuare le necessità aziendali interne al fine di trovare e realizzare la migliore soluzione
   tecnica, prodotto/servizio/progetto, per soddisfare tale esigenze. Nello specifico le attività sono quelle di:
   - Analizzare le esigenze provenienti dai BRM, Clienti, e da altre funzioni aziendali stando attento alle variazioni delle
   normative di settore;
   - Elaborare requisiti funzionali, documenti di analisi, progetti e specifiche tecniche da affidare a analisti di sistema e sviluppatori di software per la manutenzione evolutiva correttiva e migliorativa della soluzione tecnica adottata dall’azienda.
   - Gestire la software selection attraverso il proprio portfolio contatti e fornitori
   - Gestire le gare per la selezione delle migliori offerte tecnico/economiche
   - Gestire i rapporti contrattuali con i fornitori
   - Coordinare le attività di sviluppo e l’implementazione dei requisiti tecnici.
   - Controllare, testare e collaudare i nuovi rilasci della soluzione tecnica.
   - Assicurare l’efficienza delle soluzioni di produttività dei dipendenti
   - Gestire le evoluzioni dei prodotti (Change Management & Continual Service Improvement)
   - Coordinare le attività dei sistemisti e di IT Operation
   - Partecipare all’elaborazione del budget per la manutenzione della soluzione tecnica adottata dall’azienda.
   - Progettare e Gestire progetti pilota con l’obiettivo di testare la migliore soluzione da proporre alla dirigenza.
   - Gestione del PMO per progetti e soluzioni quali: Zucchetti, Suite Siav, Arxivar

   Ottobre 2011 – Febbraio 2014 (2 anni e 5 mesi) Roma (IT)
   Lavoro o posizione ricoperti Sr Project Manager @SIAV
   Principali attività e responsabilità - Sr Project Manager per soluzioni di Document and Business Process Management (Enterprise Document
   Management), Protocollo Informatico, Conservazione Ottica Sostitutiva, Pec Management, gestione dei flussi
   informativi e dei processi di lavoro per clienti TOP, quali: Guardia di Finanza, Poste Italiane, Postel, ACI, Coni, Consip,
   Cassa Nazionale di Previdenza e Assistenza dei Dottori Commercialisti, Ministero Infrastrutture e Trasporti, Ministero
   dell’Economia e delle Finanze, Mediocredito Centrale. 

   Giugno 2010 – Settembre 2011 (1 anno e 4 mesi) Milano (IT)
   Lavoro o posizione ricoperti Business Relationship Manager @VODAFONE
   Principali attività e responsabilità - Business Analyzer e Project Manager in IBM per Vodafone Provisioning Area: IT Governance & Business Analysis per
   la gestione dei servizi di rete.
   - Responsabile per il mantenimento del rapporto con i clienti, individuare le esigenze interne e garantire la soddisfazione
   dei requisiti attraverso un catalogo di servizi adeguato. 

   Febbraio 2006 – Settembre 2012 (6 anni e 8 mesi) Milano (IT) – Bruxelles (BL)
   Lavoro o posizione ricoperti Public Affairs and Institutional Relations Director @ACES EUROPE, @PARLAMENTO EUROPEO,
   @COMMISSIONE EUROPEA
   Principali attività e responsabilità - Direttore Relazioni Istituzionali, Membro del Consiglio, Membro del Comitato di valutazione
   - Consigliere Politico e Project Manager al Parlamento Europeo e alla Commissione Europea
   - MEP, EC & PA Relationship Manager
   - Public Affairs & Relations di organismi governativi europei
   - Attività di Project Management per il progetto acquisito (Project number EAC/* ) alla Commissione
   Europea DG Youth and Sport: Preparatory Action in the field of sport 2010 (volunteering).
   - Attività di Project Management per il progetto acquisito (Project number EAC – *) Europe for
   Citizens Programme - Action 2 - Active Civil Society in Europe - Measure 2: Structural support for civil society
   organizations at European level.
   - Ho gestito le relazioni istituzionali e i rapporti politici per le candidature delle Capitali Europee dello Sport per le città di
   Torino, Cardiff, Antwerp, Valencia, Dublino, Milano, Varsavia, Charleroi, Iasi, Firenze, Viterbo, Latina, Limerick,
   Novara, Varese, Leicester, Rimini, Innsbruck, ed altri comuni più piccoli.
   - Ho gestito la promozione di Eventi Sportivi e Sociali di più di 100 Pubbliche Amministrazioni Italiane ed Europee (Es.
   Mondiali di Ciclismo, Mondiali di Pugilato, Maratone, Tornei Calcio, Campionati Societari, Eventi Sportivi per Cittadini,
   Convegni sull’inclusione sociale e raziale, ecc…) 

   
   e Settembre 2008 – Maggio 2010 (1 anno e 9 mesi) Milano (IT)
   Lavoro o posizione ricoperti Service Strategy Manager Consultant @VODAFONE
   Principali attività e responsabilità - Ho supportato l'IT ed il Management nell’ideazione e produzione strategica di servizi per clienti finali.
   - Responsabile per l'attuazione della messa in produzione di servizi.
   - Definizione, Analisi, Pianificazione, Misurazione e gestione della qualità.
   - Attività di Project Management, Analisi e Stima di Costi degli applicativi del sistema IVR ( Interactive Voice
   Response)
   - Attività di Project Management, Analisi e Stima dei Costi degli applicativi del sistema “CACS” di Vodafone - sistema
   che controlla le insolvenze e la gestione degli accrediti/addebiti Vodafone

   
   Gennaio 2007 – Giugno 2011 (4 anni e 4 mesi) Milano (IT)
   Lavoro o posizione ricoperti Affiliate Poker Manager – Skill games Consultant @MSP ITALIA
   Attività di affiliazione giocatori per tornei di Poker Online e Live.
   - Gestione Tesseramento Giocatori di Poker per l’ente di promozione sportiva MSP Italia per le regioni Lombardia e Piemonte
   - Organizzazione Tornei per conto dell’MSP Italia sponsorizzati da SNAI, Power Poker, Merkur Win, Poker Factor 

   
   Gennaio 2007 – Agosto 2008 (1 anni e 8 mesi) Milano (IT)
   Lavoro o posizione ricoperti Team Leader Consultant @ENI
   Principali attività e responsabilità - Attività di Analisi/Progettazione di applicativi interni ENI in qualità di nuovo sviluppo e attività di Application Management di
   process improvement, di azioni correttive (Change Requests) e di correzione Defects/Incidents.
   - Analisi di nuovi processi tecnici/funzionali in ambito IT Eni.
   - Analisi e Progettazione applicazione per la reportistica dei dati quantitativi e qualitativi del gas per la divisione ENI Gas &
   Power. Architettura del prodotto Piattaforma .Net 1.1, Linguaggio Vb.Net, Database IP21, StoredProcedure Aspentech IP21,
   Portale Web21

   Novembre 2000 – Novembre 2006 (6 anni e 1 mese) Milano (IT) – Torino (IT)
   Lavoro o posizione ricoperti Software Developer Senior & Team Leader @ERICSSON
   Principali attività e responsabilità - Analisi e Progettazione applicazione intranet per Wind. Sistema di qualità per la valutazione delle prestazioni fornite dai
   fornitori (installazione di impianti di trasmissione, infrastrutture e sistemi di alimentazione di Wind).
   - Analisi e Progettazione applicazione client/server per Wind. Sistema di monitoraggio contratti Adsl/Voip.
   - Progettazione Applicazione “Ergo” per il monitoraggio delle giacenze sui guasti agli apparati per le installazioni delle linee
   ADSL. Linguaggio di programmazione Visual basic, database Access, report in excel.
   - In continua evoluzione lo sviluppo di “Ergo” con l’aggiunta di nuovi report e nuove funzionalità in base alle tipologie di guasti
   di installazione ADSL e creazione di un sito in ASP capace di far raccogliere tutte le informazioni sui guasti direttamente alle
   aree di competenza Telecom (AOR e UTR) con visualizzazione di report e grafici (Excel e PowerPoint).
   - Analisi della reportistica per il monitoraggio degli espletati delle installazioni, su territorio nazionale (UTR) e regionale (AOR),
   ADSL e studio delle risoluzioni dei problemi. Sviluppo soluzioni di monitoraggio delle imprese installatrici di servizi ADSL
   (Alice,Ring,Wholesale,Smart) su scala nazionale.
   - Progettazione e Sviluppo Portale Internet, Intranet ed Extranet per BestWestern.
   - Progettazione e Sviluppo sistema Intranet e Sistema Qualità per Infostrada. 

   Istruzione/Certificazioni
   Date Giugno 2020
   Titolo della qualifica rilasciata GOOGLE ADS #46879381
   Principali tematiche/competenze
   professionali possedute
   - Certificazione Google ADS, Rete di Ricerca ID: 46879381
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   GOOGLE
   Date Giugno 2020
   Titolo della qualifica rilasciata GOOGLE Analytics Individual Qualification #52272413
   Principali tematiche/competenze
   professionali possedute
   - Certificazione Google Analytics Avanzato ID: 52272413
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   GOOGLE
   Date Aprile 2020
   Titolo della qualifica rilasciata GOOGLE Digital Training #NYP SNF YN8
   Principali tematiche/competenze
   professionali possedute
   - Certificazione Fondamenti di Marketing Digitale (Digital Garage) ID: NYP SNF YN8
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   GOOGLE

   Aprile 2011
   Titolo della qualifica rilasciata Certified ITIL® Foundation V3 – IT Service Management - #4169138
   Principali tematiche/competenze
   professionali possedute
   - Certified ITIL® Foundation V3 ID: 4169138
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   QRP International - EXIN
   Date Dicembre 2010 – Dicembre 2020
   Titolo della qualifica rilasciata Certified Project Manager Associate – IPMA Level D® - #IT409
   Principali tematiche/competenze
   professionali possedute
   - Certified Project Manager Associate – IPMA Level D® ID: 409
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   ANIMP
   Date 1989 – 1993
   Titolo della qualifica rilasciata Diploma di Perito Commerciale e Ragioniere Programmatore
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   Istituto Tecnico Commerciale "Eugenio Pertini" 

   Formazione
   Date Settembre 2011
   Titolo della qualifica rilasciata Corso di Comunicazione e Marketing Strategico
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   Synergia ICT
   Date Novembre 2010 - Febbraio 2011
   Titolo della qualifica rilasciata Corso Lean Six Sigma
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   Aveta Solutions
   Date Dicembre 2010
   Titolo della qualifica rilasciata Corso di Business Intelligence and Data Warehousing SAS
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   Simbologica S.r.l.
   Date Dicembre 2010
   Titolo della qualifica rilasciata Corso di PNL, Commerciale e Tecniche di Vendita
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   Alto Potenziale
   Date Novembre 2009
   Titolo della qualifica rilasciata Function Point Analyser
   Nome e tipo d'organizzazione
   erogatrice dell'istruzione e formazione
   IBM

   Dicembre 2007
   Titolo della qualifica rilasciata Corso alla certificazione Project Management Professional (PMI) 

   Inglese C1
   Spagnolo A2

   Capacità e competenze tecniche 
   Linguaggi e Tool di sviluppo: Visual Basic (ActiveX), C#, ASP.Net, VB.Net, Sql, VbScript, Html, DHTML, XML,
   ASP, VBA, MS Sharepoint, MS Dynamics, Oracle WebDb, Oracle Portal2Go, Javascript, AspenTech Web21,
   Suite SIAV (Archiflow, Vincent, Virgilio, Pec Manager, Koinè), ArXivar, Piattaforma Citrix (XenApp e
   XenDesktop), Piattaforma Zucchetti
   Database: Oracle, SQL Server, Informix, Aspen Tech IP21, Access, MySql
   Tool Analisi e Gestione Progetti: MS Project, Redmine, Jira, MS Visio, Bizagi, Process Maker, Earned Value
   Calcuator, Siav, Arxivar, Zucchetti, Esa Software, Google Ads, Facebook Ads, Bing Ads, Google Search
   Console, Google Analytics, Semrush, Mailup, Sendinblue, Activecampaign, Mailchimp, Mailingboss, Builderall,
   Elementor Pro, Divi, ChatFuel, Manychat, Kajabi ecc…
   Conoscenze Marketing: Gestione campagne ADS (Facebook, Instagram, Google, Bing, Yahoo), Gestione
   Pianificazione SEO, Gestione campagne CPC, CPA, CPM. Utilizzo sistemi di monitoraggio e valutazione KPI. 
    

    

   18/09/2020

   S. P.

   47

   Project Manager Senior, Team Leader

   Project Manager/Architetto SW/ IT Manager

   Roma

6. Da Maggio 2015 lavoro in PricewaterhouseCoopers presso l'ufficio di Roma, nella funzione Data & Analytics. Seguo lo sviluppo di sistemi di reporting in ambito IT, coordinando il gruppo di lavoro e definendo attività e obiettivi.

   PROFESSIONAL EXPERIENCES
   Senior Associate PricewaterhouseCoopers – Rome, RM
   05/2015 – On going
   - Experience in project management activities and Experience in process design,
   re-engineering and procedures definition: Project Management of multiple
   projects simultaneously and re-engineering of Business processes with
   excellent knowledge of business, IT processes and of the main ICT issues (PMI certification).

   - Elaboration of the planning of the activities according to the order deadlines
   and specific constraints and daily update of Gantt project plan with the aim to
   be compliance with business plans and commitments made with customers.

   - Experience in digital transformation programs and projects: Realization of
   technological Corporate Performance Management solutions to manage,
   measure and control performance for important service companies and
   production companies thanks to reporting and dashboarding (IT innovation
   projects on Tagetik, SAP, Qlik)

   - Support to client’s Administration, Finance and Control area in activities of
   Budgeting, Reporting, Consolidation and Financial Closing. Definition and
   development of Dashboards and Reporting as a support to top management.

   INSTRUCTION
   Master’s degree: Management Engineering
   University of Rome 'La Sapienza' - Rome 2015
   Graduation thesis: "Cost-benefit analysis connected to the introduction of
   monitoring and analysis of purchase orders in an SME in the textile and clothing
   sector: the Omniapiega case". (Expediting activities as a strategic lever with a view
   to saving in the area of purchasing management. Planning and rationalization oforders issued)

   First level degree: Management Engineering
   University of Rome 'La Sapienza' - Rome 2012

   Scientific high school diploma, mathematical PNI
   State Scientific High School 'Primo Levi', Via Morandini - Rome 2009

   CERTIFICATION
   Certified Associate in Project Management (CAPM) Project Management Institute (PMI)

   PROFESSIONAL SUMMARY
   During my professional career I worked for
   clients operating in very different
   businesses having the opportunity to
   acquire skills in many sectors including:
   operations, production, automotive,
   fashion, assurance, transportation, energy
   and bank. In the projects in which I worked,
   I carried out both operational and
   coordination activities of the work team,
   ensuring compliance with project times and
   costs by interfacing with the main project
   managers. I consider myself a very curious
   boy, enterprising and independent in work activities

   SKILLS
   - Project Management
   - Problem solving
   - AGILE methodology
   - Office package (Microsoft Excel, Word, Power Point, Visio, Project)
   - ERP system (SAP, Oracle, Hyperion)
   - CPM system (Tagetik, BPC, Oracle, Qlik)
   - Database (SQL Server)
   - Process optimization

   LANGUAGES
   Italian: Mother tongue
   Engllsh: B2

    

   03/09/2020

   E. B.

   31

   Project Manager, Data & Analytics

   Project Manager/Architetto SW/ IT Manager

   Roma

7.       Intesa Sanpaolo – Torino

   Project Manager Tecnico per conto di Pulse  Srl

   --------------------------------------------------

   Digitel Italia SPA – Firenze

    Network Operation Engineer

   -----------------------------------------

   Ambrogio SRL  – Prato ( Toscana)

   Network Operation Specialist

   ------------------------------------------------------

   Hisolution SRL – PISA

   Network Operation analyst 

    

   PROFILO PROFESSIONALE
   Project Manager tecnico, attualmente nel mondo bancario, con esperienza su progetti in
   Architettura digitale e non, progetti impattanti su area Datawarehouse, Infrastruttura PaaS a
   Container, progetti di dismissione orientati a saving economici, progetti di Replatforming dei
   servizi da ambiente HP-UX A LINUX. Ingegnere delle Telecomunicazioni con approfondite
   competenze tecniche e organizzative Assurance e Provisioning sviluppate in un contesto di
   collaborazione con aziende di alto livello nel mondo delle telecomunicazioni. Ottime capacità di
   problem solving e team management sviluppate nel coordinamento di risorse tecniche e nella
   relazione diretta con la Forza di Vendita.

   ESPERIENZE PROFESSIONALI
    Intesa Sanpaolo – Torino
   Project Manager Tecnico per conto di Pulse Srl 2018 - oggi
   Project Manager tecnico nell’ufficio di Coordinamento progetti. Gli ambiti che gestisco sono molteplici: progetti su DWH, progetti di architettura digitale Darwin e Progetti Python, progetti di rete standard e Cloud, progetti di Dismissione e Replatforming. L'obiettivo dell’ultimo progetto è spostare tutte le applicazioni aziendali Unix su Linux, al fine di ottenere la standardizzazione degli ambienti, adottando soluzioni standard di mercato, in ottica di conseguire saving economici importanti.
    Il mio ruolo consiste in:
   - Studio di fattibilità della richiesta pervenuta dalle fabbriche applicative
   - Studio e creazione di una stima economica basata sulle esigenze applicative e sullo studio di fattibilità
   - Strutturare e Organizzare il delivery della soluzione di rete precedentemente stimata
   - Coordinamento lavori tra gruppi coinvolti nel processo di Delivery
   - Coordinamento e supervisione dei lavori tra gruppi coinvolti nel progetti di spostamento e/o replatforming dei servizi della banca dalla tecnologia HP-UX a Linux.
   - Progettazione e Sviluppo Infrastrutture per le dismissioni e il replatforming layer Batch

   Digitel Italia SPA – Firenze
    Network Operation Engineer 2016 - 2018
   Principali attività e mansioni:
   - Gestione e controllo processi interni nell’ambito dei progetti di rete
   - Tecnico specializzato secondo livello per Provisioning e Assurance, WLR, XDSL, VOIP, ULL, Wholesale e Retail
   - Focal Point aziendale per gestione OLO2OLO
   - Focal Point aziendale per relazioni con Enti Governativi Relazioni e gestione dei fornitori
   - Integrazione delle varie componenti e collaudi intermedi
   - Collaborazione nelle attività di test finale, per la verifica dell’ottenimento dei requisiti definiti in fase progettuale
   - Collaborazione nei progetti di Ricerca e Sviluppo

   Ambrogio SRL – Prato ( Toscana)
   Network Operation Specialist 2014 - 2016
   Principali attività:
   - Specialista nelle Telecomunicazioni.
   - Problem solving.
   - Monitoring delle connettività dei clienti.
   - Analisi progetti in realizzazione in sede cliente
   - Valutazione del profilo xDSL (valutazione circa upgrade e downgrade di una linea dati).
   - Configurazione router wi-fi come ATLANTIS, modem ,ZYXEL e FRITZ-BOX dlink per ADSL e fonia VOIP.
   - Configurazione ABILIS a seconda delle richieste tecniche del cliente. Valutazione dei profilitramite DSLAM.
   - Gestione ticket aperti al fornitore.
   - Supporto da remoto per tecnici e clienti.

   Hisolution SRL – PISA
    Network Operation analyst 2014 - 2014
   Ruolo in azienda: Analisi e gestione implementazioni di rete
    Principali attività mansioni:
   - Analisi e Gestione tecnica delle richieste pervenute dai cliente
   - Studio del delivery dell’infrastruttura
   - Verifica della disponibilità dei componenti di rete necessari al delivery
   - Configurazione dei dispositivi come i Firewall Cyberoam, il media gateway ABILIS,
   Configurazione telefoni IP Yealink.
   - Relazione e gestione dei fornitori

   Fly Service SRL( Luxury beauty) – Firenze
   Promotore di Vendita. 2006 - 2008
   Vendita o la promozione diretta al cliente.Abilità di capire le esigenze dei clienti e consigliare il prodotto giusto, cordialità e professionalità.

   FORMAZIONE
   - Università degli studi di Firenze, Laurea Quinquennale in Ingegneria delle Telecomunicazioni

   CONOSCENZE LINGUISTICHE
   Inglese: livello intermedio, Italiano madrelingua.

   CONOSCENZE INFORMATICHE
   Shell script, WINDOWS 9x, NT,XP, 2000 SERVER, VmWare Workstation, NAT, DHCP, Port
   forwording, Basi di Networking (Routing, Switching, Firewalling, VPN, Balancing
   Ottima conoscenza degli strumenti di office automation (excel, powerpoint, word e access).

   ORGANIZZATIVE E GESTIONALI: :
   - Possiedo ottime competenze organizzative acquisite durante la mia esperienza professionale.
   - Ottime capacità nella gestione di progetti complessi nell’ambito dei servizi TLC e IT Ottime capacità di coordinamento e organizzazione di team di lavoro
   - Problem solving
   - Disponibilità a trasferte
    

   08/07/2020

   A. B.

   40

   Project Manager tecnico, Network Operation Engineer

   Project Manager/Architetto SW/ IT Manager

   Lugano, Svizzera, Como

8. EMPLOYMENT HISTORY
   July 2017 – Current - Allianz – Moscova & Partners – Cyber Insurance Specialist - Milan Italy
   • Created Cyber Team Specialty Division for M&P: Cyber insurance, It security services, ISO 27001
   • Internal network security SME: redefined the standards for network security and procedures to be
   used to handle customers personal data upon introduction of GDPR

   Oct.>Dec. 2019 - SEUM – Amazon Logistics – Driver/Delivery - Milan Italy
   • Seasonal driver for Amazon Logistics base DL04 Milan West (Fiat Talento, Citroen Jumper 30)

   May>July 2019 - APPLE – Hemera Project – Mapping Europe Driver – Italy Region
   • Driver for Hemera Project Mapping Europa for Apple across Italia Region (Subaru Impreza)

   April 2012 – June 2017 - ICT Business & Security Consultant (freelance) – Milan Italy
   • Support for Projects initiatives in the BCP/Disaster Recovery area & SAP System upgrade.
   • Conducting various initiatives to raise ICT Security awareness in companies and general public

   Apr. 2010/Oct. 2011- NCOC (N.Caspian Op.Company) – ICT Project Management Coord.- Atyrau KZ
   • Gather business needs for Projects initiatives (Dev. Apps) in line with ICT implementation Plan
   • ICT Applications Project execution, liaison with developers, UAT and Projects Rollout
   • Introduction of ICT Controls, DR testing for all the Business Critical Applications (as in Agip KCO)
   • ICT Apps Portfolio Management (certify sw usage, plan/optimize licenses renewal/acquisition,
   negotiate contracts & support, reduce overall ICT apps complexity with Sw standardization: fix
   license abuse, cost savings, testing & apps roll out, redefine apps access:Intranet, Extranet, Web)

   November 2007 – January 2010 - Agip KCO – ICT Project Management Senior Advisor – Atyrau KZ
   • Applications Sw Project Management (validate the business case, get an initial approval and
   proceed to the project planning. Plan validation and project execution, UAT and Project Rollout)
   • ICT Project Office methodology review applying the PMI module best practices
   • Subject matter expert (SME) reference person for SAP Disaster Recovery and Business
   Continuity: introduced SAP Disaster Recovery Business test 2x a year (audit requirement)
   • Prepare/review impact analysis for Disaster with Steering committee & other ICT teams

   Jan. 2006 – Oct. 2007- Agip KCO – Information Technical Integration Senior Advisor – Atyrau KZ
   • Prepared the It department & infrastructure to support new ERP systems: SAP Portal with R/3
   • Introducing ITIL, improve ICT resources training plans focusing on business need & development
   • SAP Project infrastructure rollout technical coordinator: analyze problems related to the
   architecture, prioritization & remediation plans, execution & test plan for the final sign off.
   • Following EMC Documentum EDMS rollout, worked on integration of SAP/EDMS via archive-link.

   July 2005 – January 2006 - NCR - EMEA Customer Support Centre – Amsterdam - Netherlands
   • Technical Support for NCR on field resources: NCR network remote access, Blackberry, Cisco,
   Office, Exchange, VPN connection, User administration, remote desktop support.
   • Remote Support for half Mc Donalds Italian franchise network (cashiers, printers, backend)

   September 2004 – June 2005 - IBM EMEA – European HelpCentre – Greenock - Scotland
   • Technical Support for Italian market: remote support the whole range of IBM PC Desktop &
   laptop: troubleshooting using personal skill & specific training and tools provided directly by IBM.

   March 2004 – August 2004 - Help On Line - London
   • English and Italian Customer service remote support (microgaming suite, helpdesk advanced,
   credit checking, online payment transaction, Credit Cards fraud).

   June 2003 – February 2004 - Overseas experience – Working holidays
   • Overseas experience traveling within in Nz, Australia, South East Asia with casual jobs. In Nz I
   worked in direct marketing for the COBRA, an international marketing & promotion firm.

   January 2003 – May 2003 - Omni Point – Vodafone (Milan – Italy) - Store Sales Assistant.
   • Front line customer support, mobile phones & accessories sales, promoting network services and
   airtime plans to fit customers’ needs including Mobile Data.

   Nov. 2001 – Jan. 2003 MACRO 4 (Ltd) - Milan Sales Manager Open Systems Italy North West
   • Developing and increasing the sales of the open systems sw solution in the assigned market via
   cold calling, organized traveling conferences to meet new customers, post-sales support.

   June 1999 - November 2001 - EDS SAP Competence Centre Team Leader NT/ERP - Milan
   • Created a team of 5 managing business critical servers (Compaq/DELL/HP/IBM with SAP/Oracle)
   for Eni. Support and manage centrally 180 systems in Italy with 24hr/7days support service.
   • Introduced backup procedure for specific architecture (cluster, Oracle, SAP, On Line Recovery
   Systems) and with SAN configurations using Storageteck backup libraries.

   Jan, 1999 – Jun. 1999 - SAP ITALY Consulting (an IBM company) - Milan - Network administrator
   • Network administration, Lotus Notes Server administration, setup remote access for mobile user
   • SAP server. Installation and maintenance, providing service for the customers. Integration
   between internal network and customer (WAN) by router CISCO or RAS with policies.

   Oct. 1997- Dec. 1998 Andersen/EniData –Milan- System/Nw administrator for a SAP (ERP) project
   • Setup NT network for EniFin (the Financial Company of the Italian Oil Company – ENI)
   • Design backup plan including whole SAP environment with weekly refresh of the test system
   • Supporting Enifin SAP project development team for IT issues & other SAP projects in Eni Group
   • Integrating treasury sw with legacy financial applications (REUTERS – DOW Jones – Bloomberg)

   May 1997- September 1997 LOMBARDY FOREIGN TRADE CENTER - Milan - ICT Manager
   • Netware 3.12 network, Lotus Notes 3.0 programming for WinFax Archiving DB and POSTEL.
   Feb. 1997-May 1997 DATIKA (Italian system integrator) – Milan Area - Helpdesk Operator
   • Managed Netware 3.12 network with NT 4.0/Apple clients, NT server admin, Lotus CC Mail and
   Lotus Notes, NASI, remote client connection with mobile phones, ArcServe Backup

   Sept. 1996 – Feb. 1997- TC Sistema S.p.A. (Italian system integrator) – Milan - Helpdesk Operator
   • Managed Netware 4.01 network with NT 4.0/Apple clients, NT server admin, Lotus CC Mail and
   Lotus Notes, SAPGui & Reflection VRQ Net (TCP/IP over a Netware network) (Bayer/Boehringer)

   Oct. 1995 – Feb. 1996 Enichem (Italian public chemical Industry) - Milan - Helpdesk Operator
   • Managed a Netware 3.12 network server and clients print queue managing (capture)
   • Helpdesk (WP 5, 123 3.1, Win 3.1, 3270 terminal emulation, Lotus 123 for DOS, Lotus CC Mail)

   April 1995 - October 1995 - Milan town Hall - IT Consultant
   • Created an NT based network, remotely connecting 20 language schools for the MS Mail project

   November 1994 - April 1995 - Local Department of Health – Milan Area - PC Operator
   • Developed the geriatric project, statistic data processing, generic support to the offices (common
   software Lotus SmartSuite, Microsoft Office, Paradox, data entry)

   Skills and Attributes

   Language Skills
   Spoken languages: English & Italian. I studied Russian in Kazakhstan, Basic French, Spanish &
   Japanese

   ICT Technical Skills
   Operating systems: Dos, Windows, OS/2, Windows Server. Mobile Os: Apple IOS, Android
   Server management & monitoring: OEM tools and integration with enterprise solutions (HP, DELL, IBM)
   Hardware/software troubleshooting: firmware revision, drivers, patch, and registry maintenance. 
   Experience in MS Workgroup/NT networks, TCP/IP and Netware, Linux, Lotus Notes, Ms Exchange &
   Active Directories. Business critical application server (SAP, Oracle) delivering h24 service.
   Interpersonal and Management Skills
   • Team management and Project Management experience
   • Planning and organization – projects milestone, time management, resources management
   • Training and motivating fellow personnel
   • Quality control: analyzing monthly results with teams/management, targets achieved and follow
   ups, customer services reporting, regular meeting with customers / stakeholders
   • Relationship strengths – creates trust and confidence with people from diverse backgrounds
   • Cultural awareness – extensive overseas work and travel
   • Leadership – leads by example, encouraging and supporting others to achieve all objectives
   • Technical skills – brings a thorough understanding of the problems exploring the possible origin
   with experience, handling security and integrity of the data/equipment.
   • Team builder & player – committed to providing top quality results at all times, actively involved
   in building the best environment for the working team.
   • Sales, Pre Sales, Cold calling, after Sales support, Customer Service, ICT Security

   Personal Achievements
   EDS SAP Competence Centre Team Leader NT/ERP:
   Contributed to the creation of SAP Competence Centre, promoted to Team Leader and to Pre Sales
   based on ability to develop & maintain exceptional relationships with pairs, colleagues & providing
   extensive technical expertise for business critical applications & environments.
   Services improvements at EDS:
   In order to reduce potential failure/problems associated with requested 24h availability of critical systems,
   advised EDS management to introduce redundancy for every system for maximum data protection
   migrating stand alone desktop solution to enterprise Stand-by, on-line recovery or cluster server.
   SAP & Application projects rollouts:
   • EniData/Andersen - successful rollout of NT 4.0 based LAN with full SAP landscape, servers
   setup & maintenance, backup LAN server/SAP/Oracle for Eni’s finance group company.(ENIFIN)
   • EniData (later on EDS-Servizi ICT) Major contribution for SAP projects rollouts and
   troubleshooting for Enifin, SAIPEM, Snamprogetti, EniPower, SIECO.
   • Agip KCO - successfull rollout of SAP Portal project and other ICT and ERP projects
   o SAP Portal Project architecture review and Project rollout with validation, performance,
   availability and acceptance tests (Prince 2/PMI best practices)
   o Assisted Management to improve readiness for SAP system Introduction (ICT department
   processes, segregation of duties, personnel training suggestion) in line with ITIL best practices
   • Agip KCO - established SAP D/R architecture - BCP exercises with test (audit compliant)
   o Introduction of SAP Disaster Recovery procedures and simulation tests twice a year
   o Business analysis assessment and Scenarios preparation for Disaster, Recovery and BCP.
   o Raise business awareness towards impact of ICT Disaster and expected service disruption
   towards business processes: mitigation of impact and reaction/workaround and BCP.
   • Extend BCP/Disaster recovery testing procedures of Agip KCO to sister company NCOC

   Education and Training
   Primary School Teacher Diploma – C programming degree - Computer Science (University of Milan)
   Main Professional trainings
   Windows NT/Cluster server, Lotus Notes, Internetworking TCP/IP, Linux, SAPTEC & ADM 100,
   SAPEP & EP200, HP UX 11 Unix OS Admin, Service Guard, SAN HP XP 10k Family; HP Ignite UX
   Management trainings:
   Problem solving, Performance Evaluation, Communication, Time Management, HR Management,
   Relational Leadership, Security in the work place
   Relational Trainings:
   Dealing with customers: leading the process, assertiveness, phone conversations dynamics
   Working by the rules: security and data protection, Public Speaking
   Insurance Trainings: E*
   RUI Exam Italian Insurance brokers register: section:C July 2017, section:E January 2018
   Survival Courses for Oil & Gas industry:
   BOSIET: Basic Offshore Safety Induction and Emergency Training including Helicopter Underwater Escape Training (HUET),
   H2S induction: hydrogen sulphide, self protection & escape techniques

   PERSONAL ATTRIBUTES
   Friendly, enthusiastic, Positive thinking, Team player, Can do attitude and open to change
   Thorough, organized and task-oriented, Take ownership of a problem and follow through resolution
   Responsible, Accurate and Meticulous: never leave a stone unturned
   Loyal and considerate (can follow & can lead too)
   Service-oriented, good listener

   PERSONAL DETAILS
   Health: Excellent (non-smoker)
   Nationality: Italian (born 4th July 1974 Milan)
   Drive license: Italian license. Familiar with UK/NZ/Malta Road Code and driving experience.

   INTERESTS
   Cultural: Reading & Science.
   Hobbies: Gardening, Cinema, Cooking, Airlines. Winter Sports, Swimming, Running, Trekking.
   Travel: EU & Mediterranean countries, Kazakhstan, USA & South America, Asia, Oceania. 

   • Gestione Dominio Windows
   • Programmazione C
   • Project Managment
   • Disaster Recovery
   • Business Continuity

   29/06/2020

   C. C.

   47

   IT Project Manager

   Project Manager/Architetto SW/ IT Manager

   Roma, Milano, Nord Italia, Estero

9. ESPERIENZA PROFESSIONALE
   Stage Analista e PMO
   Vittoria Assicurazioni s.p.a. Milano
   Giugno 2019 - Giugno 2020
   - Supporto nella realizzazione e gestione di progetti;
   - Analisi e designazione dei processi aziendali;
   - Analisi degli impatti di business ed organizzativi.

   Procacciatore
   Philip Morris International Milano
   Marzo 2017 - Settembre 2017
   - Attività di intermediazione per favorire la conclusione di affari.

   Istruzione
   Laurea Specialistica in Management e Design dei Servizi
   Università degli Studi Milano Bicocca Milano 2016-2019
   - Tesi laurea: La Metodologia Agile nel Project Management.
   - Conoscenza delle discipline sociali, giuridiche, statistiche, economiche ed
   organizzative, in particolare degli strumenti propedeutici allo studio delle nozioni e della metodologia nonché della teoria economica;
   - Comprensione della progettazione e della erogazione dei servizi (interconnessioni esistenti fra operazioni, marketing e risorse umane) in una varietà di organizzazioni;
   - Capacità di valutare criticamente la qualità dei servizi e la bontà delle tecniche sociali ed economiche apportando gli eventuali adattamenti necessari;
   - Conoscenza di metodi propri per l'analisi di dati economici a livello micro o macro, di previsione.

   
   Laurea di primo livello in Scienze dei Servizi Giuridici
   Università degli Studi Milano Bicocca Milano 2012-2016
   - Preparazione giuridica unita a conoscenze nei settori economico, sociologico ed organizzativo-gestionale.

   Perito Fisico Biosanitario
   Istituto Tecnico Tecnologico Ettore Molinari Milano 2007-2012
   - Conoscenze in campo biotecnologico, chimico e fisico con specializzazione nell'ambito biosanitario.

   Certificati e corsi
   • ISIPM-Base
   • Google Ads -Misurazioni, Rete Display, Rete di Ricerca, Pubblicità Video, Annunci Shopping
   • Google Analytics
   • The Fundamentals of Digital Marketing (Google)
   • Samsung Innovation Camp

   Competenze
   - Project Management(Certificazione ISIPM-Base)
   - Web marketing (SEM,SEO, Social media marketing)
   - Team working
   - Google Analytics
   - Microsoft Office: conoscenza modulo Excel, Word, Powerpoint e Outlook
   - Microsoft Project
   - SAP CRM
   - Social network
    

   23/06/2020

   M. B.

   29

   Stage Analista PMO, Project Manager Junior

   Project Manager/Architetto SW/ IT Manager

   Milano

10. ESPERIENZA PROFESSIONALE
    Da Ottobre 2017 a Febbraio 2020 
    Impiegato di 3° Livello CCNL
    Vejes S.r.l.
    14 Rue André Clou – Centre de Gros – 31094 – Toulouse Cedex 1 – France
    Consulente pour Christian Louboutin
    Presso Seymechamlou e CL Nerviano/Parabiago ( Mi )
    Responsabile di un team di 2 persone per il supporto tecnico Hw e Sw
    presso la fabbrica di produzione . Gestione AD , Air Watch , O365 ,
    installazioni Pc fissi e portatili+IPhone+Ipad di tutte le utenze, gestione
    programma di aperture ticket,analisi e risoluzioni problematiche Sw deglli
    applicativi Apache,PLM,Invoices.
    Gestione applicativo videosorveglianza 

    Da Maggio 2014 ad Agosto 2017
    Consulente IT presso TUVIA ITALIA Logistics
    Consulente IT presso GREENBEE Software House
    Consulente IT presso Microtech S.r.l.

    Da Luglio 2008 ad Aprile 2014 
    Impiegato di 7° Livello Metalmeccanici
    RheaVendors Industries S.p.A.
    Via Garavaglia 58 Caronno Pertusella ( MI )
    www.rheavendors.com
    - JDEdwards Application and Management ( ERP )
    - Gestione di due risorse , una per la parte Hardware ed Help desk , l’altra per quanto concerne il lavoro di gestione e programmazione attività del sistema JDEdwards .
    - Amministratore della Sicurezza
    - Gestione Applicativi di Firewall Antispam e Antivirus
    - Gestione applicativo Ufficio Tecnico CREO 2.0
    - Gestione Server Aziendali
    - Gestione e configurazioni I-Phone , Tablet e I-Pad 

    Da Marzo 2005 a Giugno 2008 Harken Italy S.p.A.
    Via Della Cerca * Lurago Marinone ( CO ) www.harken.it
    - JDEdwards Application and Management ( ERP ) Versione EnterpriseOne 8.98.2.4
    - Analisi , programmazione e implementazione del sistema ERP JDEdwards
    - Controllo di Gestione
    - Amministratore della Sicurezza
    - Gestore sistemi Spam e Antivirus ( Barracuda )
    - Gestore Firewall Aziendali ( SonicWall TZ170 , 2040 )
    - Gestione Applicativo Ufficio Tecnico Smarteam e SolidWorks 

    Da Marzo 1996 a Febbraio 2005 S.I.T.T.A.M. S.p.a. T.N.T. Group
    V.Monzoro 100 Cornaredo 20010 ( MI ) www.sittam.it
    - Gestione Applicativo Aziendale AS400 su piattaforma UNIX
    - Gestione parco Hardware reparto IT
    - Installazione di P.C. fissi e portatili + Stampanti
    - Installazioni della rete aziendale e delle filiali in tutta Italia
    - Gestore Firewall Aziendali
    - Gestione degli acquisti informatici per l’azienda
    - Gestione del sistema di videosorveglianza 

    ISTRUZIONE E FORMAZIONE
    Diploma conseguito nell ‘ anno Perito Tecnico indirizzo INFORMATICA 1991
    Istituto Costanza di Milano
    - Materie di studio : INFORMATICA , SISTEMI, ELETTRONICA , INGLESE , ITALIANO , MATEMATICA 

    INGLESE C 1/2 
    FRANCESE B 1/2 
    SPAGNOLO A 1/2 

    Competenze comunicative
    - possiedo buone competenze comunicative acquisite durante le mie esperienze lavorative , sia in
    madrelingua italiana che in inglese , perché nel mio campo tratto sia con personale dell’azienda
    che con clienti esterni che parlano solo in lingua inglese .
    Attualmente gestisco un team formato da due persone . Una segue la parte di help desk aziendale per
    tutto ciò che riguarda le problematiche Hardware e Software di 1° Livello . L’altra è affiancata alla mia
    figura per la gestione del sistema ERP JDEdwards , nello sviluppo , analisi e programmazione .

    Competenze informatiche
    Ottima padronanza degli strumenti Microsoft Office , Photoshop , Visio , Adobe Professional
    , Project linguaggi di programmazione conosciuti : Visual C++ , SQL Database utilizzati :
    Oracle , MySQL
    Configurazione e assemblaggio PC fissi , configurazioni Note Book , Net Book , I-Phone, I-Pad, Tablet .
    Gestione e configurazione Router , Switch , Firewall , Antispam , Antivirus.
    Conoscenza applicativi disegno 3D quali Pro-E , Creo 2.0 , Solid Works .
    Buona conoscenza di sistemi di videosorveglianza .
    Ottima padronanza sistemi operativi Microsoft Windows
    Buona padronanza sistema AS400 , Unix e Linux . 
     

    23/06/2020

    R. B.

    49

    It manager

    Project Manager/Architetto SW/ IT Manager

    Milano

11. RPA Program/Project Manager - RPA&AI Center of Competence/Transformation Engine team at Intesa Sanpaolo Bank October 2016 – Present (3 year and 9 months)

    Program/Project Manager Transformation Engine team at Intesa Sanpaolo Bank January 2016 – May 2016 (1 year and 4 months)

    IT Manager - Global ICT at Intesa Sanpaolo Bank July 2015 – January 2016 (7 months)

    Project Manager - Global ICT and CIB Foreign Branches at Intesa Sanpaolo Bank January 2012 - June 2015 (3 years 6 months)

    IT responsible for Asset Back Commercial Paper -  Conduit Management System at Intesa Sanpaolo for
    Intesa Sanpaolo’s Investment Bank “Banca-IMI” September 2011 - January 2012 (5 months)

    IT project manager and application responsible at Intesa Sanpaolo for Intesa Sanpaolo’s Investment Bank “Banca-IMI” * years)

    IT application responsible and project manager at Caboto Investment Bank * years)

    Analyst and Developer R&D team - Fire & Security and Access Control systems at Honeywell Dating May 1998 - September 2000 (2 years 5 months)
    Researcher and IT responsible for the Radiology division at National Cancer Institute in Milan (IRRCS - Istituto Nazionale dei Tumori di Milano) April 1994 – April 1998 (4 years and 2 months)
    Pianoforte teacher at “Amadeus” music school in Jerago (Varese) September 1987 – June 1995 (7 years and 10 months)

    Language
    ITALIAN: mother tongue
    ENGLISH: fluent
    ____________________________________________________________
    Summary
    My current role consists in leading and coordinating IT teams involved in Robotic Process Automation
    Projects and managing RPA systems for the Intesa Sanpaolo Group. My responsibility covers the Project
    Management and Application Management at 360 degrees as a member of the RPA&AI Center of
    Competence, managing and monitoring the Service Level Agreement, budget planning, monitoring of costs,
    delivering solutions for ISP. In the past for my job I used to also play the role of team leader, business
    analyst ICT, technical responsible for implementation, migration and integration of new platforms with the legacy systems of the Bank. 

    Experience
    RPA Program/Project Manager - RPA&AI Center of Competence/Transformation Engine team at Intesa
    Sanpaolo Bank June 2016 – Present (4 years)
    In the new born “Robotic Process Automation and Artificial Intelligence” Center of Competence of the
    Bank, I’m the program/project manager for RPA intiatives, at present based on BluePrism suite.
    Responsible for the live Robots running various processes in different Bank’s Divisions (p.e. AML,
    Backoffice, Security, etc.).
    Program Manager & ICT business analyst for the New Banking Platform program - Transformation Engine
    team at Intesa Sanpaolo Bank January 2016 – May 2016 (1 year and 4 months)
    Program Manager as member of the Transformation Engine team, main goals are: to implement the new IT
    architecture for the entire Bank, named New Banking Platform (NBP) program. To re-define target IT
    standards and guidelines, to implement the IT infrastructures and and realize tools and then assure 
    coherence and adherence of the SW Applications to the NBP Requirements; Monitor IT projects and
    identifying the actions to align systems to the NBP; Promote sharing of knowledge & experience.
    IT Manager - Global ICT at Intesa Sanpaolo Bank July 2015 – January 2016 (7 months)
    Head of "FOREIGN NETWORK APPLICATIONS" team, in the Global ICT Office (GICT). The most important
    aims of this team are: ensure the coherence and adherence of the sw Applications to the Bank’s Foreign
    Network Requirements, defining the target architecture aligned with Bank strategy; Monitor Foreign
    Network Applications identifying the actions to be driven towards SLAs and process alignments; Promote
    sharing of knowledge & experience into the GICT worldwide network in order to increase the level of
    project management capability in the Application area; Increase Foreign Network awareness, bringing
    needs, requirements and knowledge into main Head-Office Projects; Ensure sw development in the Bank
    core system (named SIRE); Ensure adequate coverage for SIRE installations into Foreign Banks Division.
    Project Manager - Global ICT and CIB Foreign Branches at Intesa Sanpaolo Bank January 2012 - June 2015
    (3 years 6 months)
    IT responsible for Asset Back Commercial Paper - Conduit Management System at Intesa Sanpaolo for
    Intesa Sanpaolo’s Investment Bank “Banca-IMI” September 2011 - January 2012 (5 months)
    IT Responsible for ETD systems at Intesa Sanpaolo for Intesa Sanpaolo’s Investment Bank “Banca-IMI”
    April 2009 - January 2012 (2 years 10 months)
    IT project manager and application responsible at Intesa Sanpaolo for Intesa Sanpaolo’s Investment Bank
    “Banca-IMI” * years)
    Responsible for Order Collect and Middle Office, Prematching, Confirmation Management systems
    IT application responsible and project manager at Caboto Investment Bank * years)
    Member of the CABOS2 team with the aim to completely renew the BackOffice systems of CABOTO
    Investment implementing a custom one based on Java/Oracle. Then post trading systems responsible and prematching systems responsible.
    Analyst and Developer R&D team - Fire & Security and Access Control systems at Honeywell Dating May
    1998 - September 2000 (2 years 5 months)
    C++ Analyst and Developer for Fire & Security and Access Control systems.
    Researcher and IT responsible for the Radiology division at National Cancer Institute in Milan (IRRCS -
    Istituto Nazionale dei Tumori di Milano) April 1994 – April 1998 (4 years and 2 months)
    Initially bi-annual scholarship for the implementation of a multidisciplinary reporting system in radiology
    with biomedical images processing capability. Then researcher with contract for IT scope in the Institute
    Radiology division. Collaboration in international projects with Medical Researchers.
    Pianoforte teacher at “Amadeus” music school in Jerago (Varese) September 1987 – June 1995 (7 years
    and 10 months)
    ____________________________________________________________
    Main Projects
    RPA Program for Intesa Sanpaolo Backoffice May 2017 – Present (6 months)
    RFI/P to select RPA system integrator to implement the Backoffice program. I’m the Program Manager and 
    RPA Project Manager with the aim to automate 8 processes in different BO areas, to implement the
    security solution for RPA, to define Architectural and Development guidelines, to implement the
    Governance solution to manage change management of the entire RPA scope and to implement the unique
    Human-Machine GUI for RPA and AI. In parallel other minor RPA projects are now started in some other
    Banks’ Divisions like CFO, Cost Control, Accounting, HR, Security, managed by the RPA Center of
    Competence.
    RPA Pilot Project for Intesa Sanpaolo Anti Money Laundering “customer due diligence” process October
    2016 – March 2017 (6 months)
    Initially I managed the SW selection for the RPA target tool (BluePrism was the winner) and the
    multidisciplinary team who defined the security approach to introduce RPA in the Bank. Then PM for the
    Pilot RPA project with the goal to automate the Customer Due Diligence for Bank’s AML. In 6 months
    infrastructure and robots have been realized to “use” 13 legacy applications and compose due diligence
    investigations. Now the robots are co-workers for AML team.
    ICT Program Manager for “Product Hub” and “Architecture and Security evolution” for the New Banking
    Platform program January 2016 – October 2016 (10 months)
    Program Manager for “Product Hub project”, a unique global referee and services centralized system to
    provide static data, pricing and purchasing rules for Bank’s products. Program manager for Architectural
    and Security evolution with the goal to make the IT infrastructure ready to be “Always-On”, “Agile”,
    “Customer Fiendly” and a “Services Hub” oriented applications. Adoption of the IBM Integration Bus,
    Business Process Manager (IBM BPM) and Websphere Service Registry (IBM WSSR) to manage the NBP
    “atomic” and “orchestrated” services. Security side, CA Layer 7 with SAML token to make the whole STP
    secure was some of the matters managed in the program.
    A new Trade Finance backend system (Letters of Credit, Collections, Guarantees) for Intesa Sanpaolo’s
    Foreign Network Branches November 2013 - July 2015 (1 years and 9 months)
    Bank Project Manager for Intesa Sanpaolo Bank to adopt a new backend system for Bank Foreign Network
    Branches able to manage Letters of Credit, Collections, Guarantees, Shipping Guarantees. Solution choice
    manager in the RFP process (Eximbills Enterprise by China Systems vendor as the target solution). Definition
    of Project structure and Vendors, selection of China Systems in charge of implementation and TCS (Tata
    Consultancy Service) as system integrator. Project Leader (< 50 people) for the integration project of the
    new Backend with the Bank legacy systems and then diffuse it in the worldwide Foreign Network branches
    for Intesa Sanpaolo Bank. Working directly with Head Office and Branch Managers, Bills Department
    responsible and key Users in our main HUBs (New York, London, Hong Kong, Singapore, Shanghai, Dubai).
    All goals have been reached and Eximbills is now the official target system for trade finance in Intesa
    Sanpaolo, fully integrated with legacy systems for a complete STP.
    Kondor+ centralization project for the ISP foreign network (London, Hong Kong, New York, Dublin,
    Shanghai, Singapore, Tokyo) September 2012 - September 2013 (1 year)
    Project Manager for GICT office in the centralization from Branches to Head Office for Kondor+ system
    A new Conduit Management System for ABCP Business in Banca IMI London and New York May 2011 –
    September 2012 (1 year and 4 months)
    IT Project Manager to adopt a new Conduit Management system for Asset Back Commercial
    Paper Business in Banca IMI London & New York branch. The selection was to buy a package by Sungard 
    named Quantum Avantgard and deeply personalize to cover the Banca IMI needs. Working directly with
    BIMI London and New York Managers and ABCP Key Users.
    Banca IMI ETD Project May 2010 - May 2011 (1 year)
    Banca IMI ETD system migration (centralization). IT Responsible for the centralization of the London based
    ETD backend system provided by Ffastfill Vendor. Also, member of the team in charge to choose the new
    Front Office system for ETD business in Banca IMI.
    GEC – a new platform for Banca IMI Post Trading and Settlement confirmations March 2005 – March 2006
    (1 year)
    IT Project Manager for the implementation of the new Confirmations Manager system dedicated to post
    trading and settlement confirmations for Banca IMI, named GEC (GEstore Conferme). Working directly
    with Middle Office and Backoffice Banca IMI key Users
    CABOS2 ROMO - new platform for Backoffice Systems of Caboto Investment Bank November 2002 -
    October 2004 (1 year and 11 months)
    ROMO (Order Collect system and Middle Office Automation system). Inside the CABOS2 program,
    Techincal and Methodology Responsible for the implementation of the new "Order Collect" system and
    "Middle Office Automation" system named ROMO. Integration of ROMO with the major Financial Markets
    (Bonds and Equities), Front Office systems, Position Keeping systems, Prematching systems of Caboto
    Investment Bank.
    CABOS2 COSEZ – A new platform for Backoffice Systems of Caboto Investment Bank October 2000 -
    October 2002 (2 years)
    In the CABOS2 Program, member of the pilot team to implement the new "Finance Accounting System"
    named COSEZ. GUI responsible, Methodology responsible, Change Management responsible. Java, PL/SQL
    in Oracle DB, xml approach and architecture. UML, Rational Suite. 

    19/06/2020

    S. Z.

    52

    RPA Program/Project Manager

    Project Manager/Architetto SW/ IT Manager

    Lugano, Svizzera

12. PROFESSIONAL EXPERIENCE
    Project Manager SCAIFAST S.r.L. - Turin, Piedmont
    09/2018 - Present
    - Management of Robotic Process Automation (FCA BANK), Special Projects
    (Intesa San Paolo BANK) and Pricing Tool (CNH industrial) projects from Kickoff to implementation, test, dress rehearsal, Go-live and post Go-live.
    - Monitoring and controlling of project indicators to ensure on-time delivery within the agreed budget and process efficiency in compliance with project quality standards.
    - Ownership of applications, account provisioning and de-provisioning.
    - Reporting, communicating and providing insight into performance of all aspects of the projects via production of regular and ad hoc reports to both
    internal and external stake holders.
    - Managing Change Requests during different stages of the product life cycle.
    - Coordinating and management of both internal and external resources of multicultural and multinational teams.
    - Managing project risks, including the development of contingency plans.

    Project Manager Accenture - Turin, Piedmont - Stabio, Siwtzerland
    *
    - Management and assistance to “CRM – Quota FCA Services Poland” (FCA), Cloud for Travel (FCA - CNHi) and Genesis (VF Corporation) projects from Kickoff to implementation, test, dress rehearsal, Go-live and post Go-live.
    - Monitoring and controlling of project indicators to ensure on-time delivery within the agreed budget and process efficiency in compliance with projects
    quality standards.
    - Production of regular and ad hoc reports using analytics tools, providing insight into improving performance, to communicate actual and probable
    performance issues.
    - Managing Change Requests during different stages of the products life cycle.
    - Coordinating and management of both internal and external resources of multicultural and multinational (India, Philippines, Romania, Poland, US)teams.
    - Managing project risks, including the development of contingency plans.
    - Managing training of the application owners and final users.
    - Managing preparation of the Functional and Technical and all other project related documentation.

    EDUCATION
    Master Of Science: IT Management Engineering -(E- Commerce)
    Tehran Azad University - Tehran , 2019
    Master of science organized online with the collaboration of the Polytechnic university of Milan.

    Bachelor Of Science: Management Engineering -IT
    Polytechnic University Of Turin - Turin , 2013

    TECHNICAL SKILLS AND COMPETENCES
    - Agile Project Management (Scrum)
    - Prince2 knowledge
    - Robotic Process Automation
    - Business Analysis
    - Big Data Knowledge
    - Product Testing
    - SAP SD, SAP HR, SAP Cloud for Travel (SAP UI)
    - Cloud Applications
    - Microsoft office pocket: word, excel, power point, Microsoft Visual Studio,
    Microsoft Project Management (PMO), Outlook
    - HP ALM
    - DevOps Academy
    - Training of the resources

    FOREIGN LANGUAGES
    - Fluent English (Level C2)
    - Fluent Italian (Level C2)
    - Good German (Level B2)

    PROFESSIONAL SUMMARY
    Motivated Project Manager, with proven
    knowledge of best practices and
    operations in banking, automotive and
    Fashion sectors. Demonstrable skills in
    improving productivity, efficiency and
    profits by exercising forward-looking
    leadership. With 7 years of experience in
    the field and ready to take on a
    stimulating and growth-oriented role
    within the Company

    SKILLS
    - Strongly motivated
    - Strong team leadership and resources coordination skills
    - Highly experienced in Clients management
    - Excellent communicator and negotiator
    - Excellent problem-solving skills
    - Excellent organizational and presentation skills
    - Great eye for details
    - Results-driven
    - Strong ability to work successfully, both in a team and independently
    - Stress resistant and able to perform in a rapidly changing environment
    - Strong care for the development of all team members
    - High levels of integrity and discretion.
     

    19/06/2020

    H. G.

    37

    IT Project Manager

    Project Manager/Architetto SW/ IT Manager

    Lugano, Svizzera

13. WORK EXPERIENCE
    01/06/2018–Present Sales and BD Manager
    Ebeam Technology – COMET A.G. Group, Flamatt (Switzerland)
    I work with curious minds, scientists and technology experts to show the real potential of electron
    beaming for innovation and better living.
    At ebeam Technologies, I draw on my background in mechanical engineering and product
    development to help make complex technology simple. By working closely with our OEM partners, I
    aim to bring the business and sustainability benefits of ebeam Technologies’ solutions to
    manufacturing and other industries around the world.
    With a growing global population, there is an urgent need for cleaner and more efficient technologies
    to reduce energy requirements and wastage. By mastering the electron, ebeam and its partners are
    overcoming significant challenges to bring more sustainable and innovative technologies into all kinds
    of different industries.

    01/01/2016–30/05/2018 Digital Printing Business Unit Manager
    Uteco Converting S.p.A., Verona (Italy)
    Within a leading reality in traditional printing machinery, mainly oriented towards packaging industry, I
    have developed two digital printing solutions with international technology partners.
    The first important successes is "SAPPHIRE EVO", the first inkjet machine for high productivity on
    plastic substrates made in collaboration with the U.S. multinational KODAK,
    The second success is "GAIA", for which I created a pool of European and American companies with
    the result in a flexible printing machine with unique technical solutions.
    I have also developed technological solutions to be integrated into printing lines of leading companies
    in the traditional digital printing sectors to support them in approaching new markets, with the aim of
    closing the technological gap.
    I presented no. 2 patents regarding digital printing solutions on non-absorbent substrates and a third
    patent for the automatic control of print quality, is being presented.

    16/06/2007–*S - Business Unit Manager
    Uteco Converting S.p.A., Verona (Italy)
    3S business unit Manager: upgrade, service, spare parts and ancillary equipment for the printing
    industry.
    This reality started from zero in 2007 and overall achieved a sales result of € 11.5 million in 2016, year
    in which I changed my job.
    the most motivating challenge was to extrapolate, starting from the requests of the customers, the
    innovative and performing solutions of the UTECO range and apply them to machines already in
    operation.
    An interesting challenge was to draw from the technologies present in the printing market and
    customize them on customer requests, providing an integration of production and control machinery from time to time.

    01/06/2004–15/06/2007 Product Developer
    Pellegrini Meccanica S.p.A., Verona (Italy)
    Product development engineer for natural stone cutting and processing machines with wire diamond.
    An important project concerned the use of composite materials in substitution of metal alloys for the
    realization of high performance components.

    02/06/2002–01/06/2004 Production Manager
    Pellegrini Meccanica S.p.A., Verona (Italy)
    Pruduction Manager for of machines for processing not only natural stones, such as marble and
    granite, but also of concrete conglomerates for buildings and high level flat surfaces for precision machine tools.

    01/02/2000–01/06/2002 Mechanical Engineer
    C.M.R. Te.Co., Verona (Italy)
    Mechanical Engineer in the Design department of machinery for hauling boats and straddle carriers for containers

    EDUCATION AND TRAINING
    01/09/1993–27/03/1999 Master's degree in mechanical engineering
    Università degli Studi di Brescia, Brescia (Italy)
    The degree thesis concerned the mechanical design of a linear actuator with high stiffness for
    measuring the deformation of the main mirrors and correcting their shape. This linear actuator, called
    HARDPOINT, is currently installed in hexapod configuration, supporting the two mirrors of the Large
    Binocular Telescope - on mount Graham (Arizona, US)
    I passed the Ph.D. exam in Engineering and I am registered with the Verona Engineers' Association.

    01/06/1988–01/06/1993 Scientific high school diploma
    Liceo Scientifico Statale G. Fracastoro, Verona (Italy) 

    PERSONAL SKILLS
    Languages Italian (Mother tongue), English (fluent), Spanish (intermediate)
    Programming skills 
    SQL, Microsoft office,Autodesk Inventor

    Management skill 
    Management experience acquired in leading an independent business unit. Good competences in
    working on an objective, fixing a target and building up a strategy to solve the problems. Perseverance
    and precision to achieve the task. Capability of guiding people during daily work as well as during strategic meetings

    Social skill 
    Excellent team player: more than 5 projects completed with partners. Capability of decision making
    and leading group of people. Leadership skills developed pursuing independently tasks and guiding
    working teams. Quick adaptation to different environments, challenges and working groups.

    Network 
    Recognized expert in printing, converting and packaging industry, both for traditional technologies and digital ones.

    Personal skill 
    basketball coach for youth and amateur sector, passionate about technology and culture

    19/06/2020

    M. G.

    47

    Project Manager, Sales BD Manager

    Project Manager/Architetto SW/ IT Manager

    Italy

14. I am writing you with reference to the job posting “Senior Project Manager”, position for which I am sure to be the right candidate. In the past seven years, I worked as Project Manager for complex initiatives in the Monetica, Acquiring and Issuing, and Payments area.

    Currently, I am working in Lugano (CH) in Corner Banca as Project Manager, external consultant from Fincons Group. I was/ am in charge of important Group projects such as the Migration of the payments traffic to ISO 200 22 standard, VISA and MasterCard initiatives, and the design and build of the new Card Management system.

    Just before my current Swiss experience, I followed in 2015-16 a strategic international project for Unicredit Group: I was the Project Manager of the migration of the ATM platform for Bank Austria towards the Group-standard based on a multi-vendor solution. I was responsible for the whole project life-cycle, from business requirements collection and analysis to Technical and Commercial Proposal, solution development, testing, implementation, Pilot and roll-out on all the >500 devices in Austria. 

    I managed an International team based in Italy, Austria, United Kingdom and Romania towards the successful completion of the project in the due time (2 years), quality and budget (3 Mln €).

     

    EDUCATION
    1999 FISHER GRADUATE SCHOOL OF BUSINESS; Monterey, CA - U.S.
    Master in International Management – Fulbright Scholar

    1992 – 1997 Università di Verona
    Degree in Business and Administration – 110/110 cum laude

    BUSINESS EXPERIENCE
    Apr 2017 ongoing
    Fincons Group, Lugano (Switzerland)
    Senior Project Manager
    - Responsible of initiatives in Monetica and Payments area in Cornèr Banca

    Jan 2015 Mar 2017
    BE Consulting, Milano/ Vienna (AT)
    Senior Project Manager
    - Responsible of the migration of Bank Austria self-service devices (ATM like) solution
    towards a Unicredit Group platform

    Jan 2014 Dec 2014
    DOUBLECONSULTING, Milano
    Program Manager, IT Governance
    - IT / Business transformation program cross-border for Deutsche Bank (5+ subprojects: Consumer Finance, Insurance, SEPA payments)

    Apr 2008 Dec 2013
    SIA PARTNERS, Milano
    Manager
    - Company responsible for the ISO 9001 Quality Certification
    - Business development and client relationship management
    - BNL BNPP: Program Management for the implementation of a Group HR tool
    (Cornerstone on demand)
    - GDF Suez: Group Audit of the Energy Management organization and process of the
    Italian subsidiary
    - Enel France: IT strategy with focus on the Sales and Energy Management functional
    domains
    - GasTerra: Business requirements validation, IT solutions scouting and assessment,
    writing of RFI and RFP, and final selection of the IT platform supporting the core
    business domains
    - Edison: Short Term Portfolio Optimization: Assessment and mapping of current
    process of short term gas and power optimization. European benchmarking and
    proposal of a new model (Organization, Process, IT)
    - GDF Suez Italy: IT strategy: Assessment and strategy of the IT architecture
    supporting the business of GDF Suez Italy, from Generation, Distribution to Energy
    Management and Sales
    - BNL BNP Paribas: Back Office Business Process Reengineering and Cost Reduction.
    Managed a team of six consultants in the BNL key project of Business Restructuring
    and Transformation; achieved result of 30% FTE saving. Definition of process KPIs
    and Balanced Scorecard. Change management of the transformation initiative
    - Edipower: definition of a Balanced Scorecard model for the IT function
    - Edipower: IT benchmarking and IT organisation assessment according to the ITIL
    and CobiT standard; definition of KPI and development of the business unit reporting model

    June 2005 Apr 2008
    BUSINESS INTEGRATION PARTNERS, Milano
    Senior Consultant, Telco Practice
    - Vodafone IT Solutions Process definition in compliance to the CMMI standard 
    - Change Management Office (CMO) start up in the Information System Unit of Banca
    Intesa; office dedicated to the management of the Application Requests for Change.
    CMO resources dimensioning, business reporting, KPI definition and monitoring
    - Fastweb: assessment of the billing process and system
    - AS IS and TO BE process design of Vodafone Italy Demand Management function
    dedicated to managing Group Global initiatives
    - Governance and Project Management of Vodafone Global Initiatives

    Sept 2002 May 2005
    IBM BUSINESS CONSULTING SERVICES, Milano
    Senior Consultant, Strategy & Change, Energy & Utilities Practice
    - Project Manager of SAP Real Estate implementation in ENI group
    - IBM Change Management Leader Assistant: the ‘Customer Value Coverage’
    program aimed at further developing Global Services business over top selected
    clients by improving coverage with fully dedicated high-level resources. Top Clients
    selection and Client Leaders assignment; Sales Incentive Plan definition;
    performance monitoring and reporting system implementation/management;
    knowledge management
    - Energy&Utilities Leader Assistant: preparation of documentation/presentations for
    business meetings, industry economical analysis and benchmarking studies, Points of
    View development (market trends, Trading & Risk Management, etc.)
    - Program Management of IBM BCS projects in Edison (SAP suites, Siebel CRM,
    Datawarehouse): budget, actual, reporting, risk management plan, quality assurance
    - Financial Performance Management Solution Set formulation about Top
    Management reporting systems (Balanced Scorecards, i-Analytics)

    May 2000 Aug 2002
    PRICEWATERHOUSECOOPERS CONSULTING, Milano
    Consultant, Strategy & Change, Energy & Utilities Practice
    - Project Management support and Process Design to the project ‘New Dispatching
    System’ in Snam Rete Gas, aimed at developing a cutting edge information system to
    manage gas transportation in the national network
    - PWC solution set formulation about the network infrastructure management, from
    asset strategy to work force scheduling systems
    - Procurement: Oil drilling services value chain analysis; econometric model definition
    to forecast budget spending for ENI Procurement Unit

    Jun 1999 Sept 1999
    DANA COMMERCIAL CREDIT TECHNOLOGY CORPORATION, MBA stage
    - Market research with a multinational team on the European IT asset management
    systems; business plan formulation on strategies for entering the European market

    Sept 1997 – Dec 1998
    ITALIAN ARMY, Second Lieutenent - XVI Reggimento alpini “Belluno”
    - Officers canteen management: budget administration, responsible of 15 people,
    suppliers and food inventory management

    OTHER ESPERIENCES
    - Erasmus Scholarship at Anglia Polytechnic University (Cambridge - UK), 1995
    - Sports: track (ran 1500m at the Italian National Track Championship, Roma 1992), swimming, fencing, skiing

    LANGUAGE SKILLS
    English (Fluent), French (scholastic)
    I allow the use of my personal data according to the Italian Privacy law – 196/2003

    16/06/2020

    R. D.

    48

    Senior Project Manager

    Project Manager/Architetto SW/ IT Manager

    Svizzera

15. Unicredit - IT Senior Project and Program Manager - 2014-ora - Gestione di complessi programmi di trasformazione IT: analytics, big data, internet e mobile banking

    Accenture - IT Strategy Manager - 2010-2014 - Disegno di roadmap di trasformazione IT di clienti leader nel settore telco, energy, banking e retail

    NTT Data (precedentemente Value Team) - 2002-2010 - Project e Program Management di importanti programmi di trasformazione IT nell'ambito delle Infrastrutture Data Center e CRM

    Accenture - IT Consultant - 1996-2002: Implementazione di progetti in ambito logistics, CRM e analytics nel settore banking, telco e retail

     

    WORK EXPERIENCE

    When (from – to)        March 2019 – Now
    Employer’s Name        UniCredit S.p.A. 

    Roles covered in UniCredit S.p.A.        
    When (from – to)        March 2019 – Now
    Position        Group ICT Governance
    Where        Milan, Italy
    Role        Project Portfolio management: of all GII (Group Interest Initiatives) project initiatives for all Group Legal Entities  to implement the new Industrial plan “Team23” for ICT. Assessment of new project initiatives in order to guarantee the alignment between Business and IT Strategy and to exploit synergies across the Group.

    When (from – to)        March 2014 – February 2019
    Employer’s Name        UniCredit Services  (former UBIS–Unicredit Business Integrated Solutions)

    Roles covered in UniCredit Services        
    When (from – to)        November 2017 – February 2019
    Position        Head of Mobile Banking Factory for the CEE Countries
    Where        Bucharest, Romania
    Role        Responsible for the software factory in charge of the evolution and the maintenance of the mobile banking service for 6 CEE Countries (Czech Republic, Hungary, Romania, Serbia, Slovakia and Slovenia) both for the Private Individual and the SME retail customer targets. The app is currently used by +500k customers and is rated on average 4 stars in both the Google Play and Apple Stores. In 2017 the app won the Master Card prize as best mobile banking application in Romania. The role involves managing approx. 70 professionals including Project Managers, Agile Coaches and SCRUM Masters, Business and Technical Analysts, Developers, Testers both internal and from +5 external parties located in Romania, Croatia, Italy and Austria and adopting the Agile methodology. Yearly managed budget of approx 5 M€. Main projects: PSD2, GDPR, Instant Payments, mCash, Meniga PFM (Personal Financial Management using AI and Big Data for payments categorization), redesign adopting the innovative Adaptive Element technology. 

    When (from – to)        November 2016 – October 2017
    Position        Head of Business Line Data & Analytics AT and Resource Manager of D&A Romania
    Where        Vienna, Austria and Bucharest, Romania
    Role        Responsible for the core layer of the Datawarehouse CFO AT and CEE based on Teradata, in strict alignment with the Global Data Officer. Managing a team of 10 colleagues in Austria.

    When (from – to)        May 2015 – November 2016
    Position        Head of Software Factory Big Data & Analytics for CEE Countries
    Where        Bucharest, Romania
    Role        Setup of the new Data & Analytics Competence Center in Bucharest of 30 professionals, covering the full range of a software factory profiles, such as Project Manager, Business Analyst, Developer and Tester. Responsible for the hiring, the educational training, the set up the professional career path and the adoption of company standards, tools, guidelines and processes. Managed the transition from the previous Competence Center in Italy to the new one in Romania.
    Managed the first Big Data CRM Analytics project for the Corporate Division (Babel and GTB Spider) for 6 Banks in the CEE (Central & Easter Europe) Area, based on Cloudera HBASE, Scala, Java and Angular JS technologies. Managed an yearly budget of +2 M€. Support for all projects initiatives Portfolio for Digital, Big Data and Analytics for all Geographies in the UniCredit Group delivered by the D&A factory in Romania, including non CEE Geographies

    When (from – to)        July 2014 – April 2015
    Position        Head of CEE Internet Banking Unit
    Where        Iasi, Romania
    Role        Head of the EVO and Maintenance Competence Centers. Responsible of new projects, budget, people, planning and strategy.
    Providing Internet Banking platform for 10 Banks of CEE Region of UniCredit Group, managing a unit 70~ FTE and yearly budget of ~10 M€.  Implementation of more than 10 Evolution projects in parallel involving Retail and Corporate Divisions of the Banks. 

    When (from – to)        March 2014 – June 2015
    Position        Head of CEE Service Management
    Where        Milan, Italy
    Role        Responsible for the innovation, monitoring and control of the IT Service Levels for +50 Applications in +15 Countries in the CEE area and 7 Software Factories distributed in 6 Countries. Introduced the new Dynamic IT Service Dashboard for Top Management with the definition and monitoring of +50 IT Service Level KPIs for all main processes: Incident, Problem, Availability, Performance, Change and Release Management. Responsible of a 4 resource international  team based in Italy, UK and Hungary. Reinforced the adoption of the ITIL framework.

    
    When (from – to)        October 2010 – March 2014
    Employer’s Name        Accenture
    Position        Manager in Technology Consulting – IT Strategy
    Main Projects        IT Infrastructure Shared Service Center Creation for a Major European European Insurance Group supporting the CTO and CFO in the transition plan of assets, organization, people and creating the new Service Catalogue and Service Portfolio to serve 6 Countries – Branches

        IT Infrastructure Technology Services Multi Year Plan for an Incumbent European Telco, transforming the IT service model to IaaS and SaaS through the technological transformation (Cloud, Virtualization, IT Infrastructure service consolidation)

        IT Transformation Outsourcing Business Case and Plan for a Major European Commercial and Investment Bank

        IT Risk Assessment for a  Global Drink & Beverage Global Leader in 6 Countries, using the ISACA RiskIT methodology finalized to identify and assess the risks in the IT area. The project included the IT Capability Maturity Analysis, the Risk Analysis, and the application and infrastructure Assessment.

        Data Center Consolidation Plan for an Eastern European Bank based in Ukraine and belonging to a major European Banking Group

        IT Spending Strategy review and IT Maturity analysis for a Turkish Automotive Dealer Group
        IT Sourcing Strategy & Post M&E Consolidation Strategy for a large European Home Care Group, consolidation roadmap following the acquisition plan in 8 European countries.

        Data Center Consolidation Strategy and Plan for a Major Fashion & Luxury European Group

    When (from – to)        September 2002 - September 2010
    Employer’s Name        Value Team S.p.A. (now NTT Data Group)
    Position        Manager of the Service Line IT Strategy & Transformation 
    Main Projects        CRM, Metering and Billing for a Large Energy & Resource European Leader – Gas & Power: design and Implementation of the dashboard reporting to monitor process deviations vs transactional systems. Managed a team of 20 resources, including business analysts, developers and testers.

        Order Management outsourcing for a Retail European Group, managing custom system developed in house to support the goods re-order and dispatching processes

        Data Warehouse for the a large Telco including the  Commercial Reporting system for consumer customers and of the system for the support of the sellers  based on the  Oracle OIC (Oracle Incentive Compensation) platform

        IT Infrastructure Program Management for a large Telco reporting directly to the CTO or all strategic initiatives of innovation and transformation of the IT infrastructures; moving of the network OSS (Operational Support Systems) from the switch centers to the IT Data Center, NGDC (Next Generation Data Center) program for the virtualization of all open systems (X86 and Unix)

        SAP Transformation for Automotive European Group to support the evolution and consolidation Group SAP Program, including the SAP template rationalization among Countries and the definition of the new advanced and enhanced functionalities.

        EUC (End User Computing) Transformation Program & Project Management for a large Telco based on Microsoft technologies and architectures: scouting, design and implementation of innovative and advanced Collaboration services for +100k employees.

    When (from – to)        May 1996 – August 2002
    Employer’s Name        Andersen Consulting - Accenture 
    Role        Consultant of the Process Transformation division
    Main Projects        New On-Line Bank system for a primary Italian and European Bank: team leader of a 15 resources team for the implementation of the new multichannel on-line banking system, including Web, phone and promoters fully based on the Siebel 7.4 platorm (the first web based Siebel release)

        New eCare and eCommerce system for SME customers for a Large American Telco based in Washington D.C. – USA: team leader for the design and the implementation of the new eCare and eCommerce system, including both front end and back office completely based on a Java – J2EE architecture (Cygent), using EJB, JSP, Servlets and Java

        Business Intelligence & Reporting implementation for a Retailer Leader: Implementation of a reporting system based on a Multidimensional DB (OLAP) managing purchases, stocks, providers and channels to support the analysis of commericial margins by channel, products and geographical area. Implementation of the direct interface for data transfer with deposits, stores and PoS (Points of Sale). Custom architectures based on C/SQL, Oracle DB and Essbase OLAP technologies.

    
    EDUCATION & TRAINING        

    When (from – to)        November 2019
    Qualification        Microservices Fundamentals – IBM – delivered through Coursera

    When (from – to)        September 2019
    Qualification        Architecting with Google Kubernetes Engine Specialization – Google – delivered through Coursera

    When (from – to)        September 2019
    Qualification        Google Cloud Platform Fundamentals – Google – delivered through Coursera

    When (from – to)        July 2019
    Qualification        Python programming: a concise introduction – delivered through Coursera

    When (from – to)        February 2018
    Qualification        Agile – internal training

    When (from – to)        February 2015
    Qualification        CObIT Foundation Certification

    When (from – to)        April 2006
    Qualification        ITIL Certification

    Other IT known and used Methodologies        Agile, SCRUM, Extreme Programming, Kanban, DSDM (Dynamic systems development method), RAD (Rapid Application Development), PRINCE2, Six Sigma, Accenture ITOM (IT Operating Model), Accenture ITCMM (IT Capability & Maturity Model), Accenture BIM (Business Integration Methodology), Andersen Consulting Method 1.

    When (from – to)        Septempber 1989 – June 1994
    Name and type of organization providing education and training        Università Commerciale “Luigi Bocconi” – Milan, Italy.
    Qualification awarded        Bachelor of Economics – Faculty of Business Administration
    Degree        110/110

    
    When (from – to)        September 1992 - December 1992
    Name and type of organization providing education and training        HEC - Hautes Etudes Commerciales – Paris, France
    Qualification        ERASMUS exchange international program.

    When (from – to)        1984 – 1989
    Name and type of organization providing education and training        Liceo Classico “Nicola Fiani”, Torremaggiore (FG), Italy
    Qualification awarded        Baccalaureate Diploma in Classic Studies
    Degree        60/60

    PERSONAL SKILLS

    MOTHER LANGUAGE        ITALIAN

    OTHER LANGUAGES        
    ENGLISH

    Reading        Fluent
    Writing        Fluent
    Listening        Fluent
    Spoken Iteraction        Fluent

      FRENCH

    Reading        Fluent
    Writing        Fluent
    Listening        Fluent
    Spoken Iteraction        Fluent

    
    MANAGERIAL AND SOFT SKILLS
        Open Mind in international and multicultural environments
    Effective Communication
    Problem Solving 
    Project Management & Program Management
    Demand and Budget Management
    Executive Reporting
    Relationship Management
    Team Leadership

    ORGANIZATIONAL SKILLS
        Management of large work teams (+50 resources) distributed in different locations and Countries.
    Collaboration  and Teamwork
    Organization of complex projects

    
    TECHNICAL SKILLS
    .        IT EXPERTISE: IT Strategy, IT Transformation, IT Governance, IT Operating Model, IT Organization, IT Demand Management, IT Project Portfolio Management, IT Sourcing Strategy, IT Project and Program Management
    FUNCTIONAL EXPERTISE: Big Data, Data Ingestion, Analytics, Machine Learning, CRM, Finance, Internet Banking, Mobile Banking
    INFRASTRUCTURE IT EXPERTISE: ISO 27001, UPTIME INSTITUTE, TIA, Cloudera
    KNOWN PROGRAMMING LANGUAGES: Java, C, Visual Basic, SQL, PL/SQL
    ADVANCED OFFICE AUTOMATION: VBA, Manager Scenario, SAP Dashboard

    
    Autorizzo il trattamento dei miei dati personali ai sensi del D.lgs. 196 del 30 giugno 2003.
     

    16/06/2020

    G. C.

    50

    Senior Project Manager

    Project Manager/Architetto SW/ IT Manager

    Lugano, Svizzera

16. Esperienza professionale    

    Date    Febbraio 2014 - Dicembre 2019
    Lavoro o posizione ricoperti    It Manager – Responsabile IT
    Principali attività e responsabilità    Responsabile IT presso Consultinvest SIM Spa.
    Coordinamento gruppo di lavoro (5 persone) sulle sedi di Milano e Modena per  
    •    Conduzione del sistema informativo
    •    Gestione infrastruttura, telecomunicazioni.
    •    Application e Server Management
    •    Sviluppo Firma grafometrica per consulenza e contrattualizzazione clienti
    •    Rapporto con i fornitori 
    •    Gestione dei processi e dei flussi di tutte le funzioni inerenti o riferibili ai sistemi informativito do with information systems
    •    Automation (RPA – Robotic Process Automation) integrazione di molti servizi e applicazioni rese in precedenza in modo manuale.
    •    Sviluppo aspetto tecnologico e logistico per acquisizioni societarie (Reti/VPN/ecc.)

    La società si occupa di distribuzione e collocamento di strumenti finanziari.
    Dispone di un organico di circa 50 dipendenti e 400 consulenti finanziari, con a disposizione di ognuno di questi ultimi si un tablet per la consulenza e la firma grafometrica collegato al sistema informativo centrale.
    Tutti i sistemi sono on.premise, tecnologia prevalentemente Windows/x64 con alcune installazione unix.
    VmWare per la virtualizzazione.
    DB Oracle e SqlServer con gestione ridondanza su più sedi geografiche.

    Nome e indirizzo del datore di lavoro    Consultinvest Investimenti Sim S.p.a. Milano - Modena
    Tipo di attività o settore    Finanza

    Date    Maggio 2010 - Gennaio 2014
    Lavoro o posizione ricoperti    It Consultant – Senior Consultant
    Principali attività e responsabilità     Consulente IT e Organizzazione in collaborazione con Alis Consulting S.r.l.
    Sviluppo del servizio di outsourcing fornito da Almaviva S.p.a. a SGR quali GestiRE e BSI Sim.
    In qualità di Project Manager, coordinando gruppi di lavoro fino a 8 persone, mi sono occupato di:

    •    Sviluppo delle rendicontazioni e delle comunicazioni ai clienti.
    •    Attivazione canale Swift
    •    Avviamento e coordinamento del gruppo di lavoro dedicato alla supervisione dell’operatività di filiali ed uffici centrali e preposto ad unità di riferimento per problematiche operative (servizio di help desk applicativo rivolto all’utenza interna).
    •    Migrazione ai nuovi applicativi di gestione Sportello Bancario per Banca Esperia.
    •    Analisi Funzionale per l’attivazione di due nuovi canali di interconnessione per il Front Office di Banca Esperia verso broker specializzati quali Banca IMI e Mediobanca
    •    Front end unico di filiale comprendente i servizi principali dell’attività bancaria quali Servizio Titoli, Conti Correnti, Anagrafe, Crediti, Mutui, ecc.
    •    Automazione indagini sospesi contabili: recupero di dieci anni di dati contabili, analisi degli stessi ed individuazione delle anomalie di contabilizzazione.
    •    Analisi insourcing GPM (IPM/OPM Object Way)
    Nome e indirizzo del datore di lavoro    Lavoro Autonomo

    Date    1991 - maggio 2010
    Entro in uno dei più prestigiosi studi di agente di cambio di Milano destinato poi a trasformarsi in varie fasi fino ad evolversi in uno dei più noti gruppi bancari private (Gruppo Banca Leonardo).
    Portando know-how tecnologico acquisito nelle precedenti esperienze lavorative in un ambiente finanziario che si affacciava per la prima volta sulle tecnologie basate su reti locali, avvio un radicale cambiamento alle modalità organizzative rispetto all’operatività borsistica.

    Dal 1993 inizia la trasformazione in Società di Intermediazione Mobiliare con relativo sviluppo, configurazione se e hw su piattaforme Unix/Oracle.

    Nel 1996 vengo nominato Responsabile IT e nel 1998 viene fondata Banca Leonardo
    Nome e indirizzo del datore di lavoro    Sommariva Agente di Cambio
    Milla – Sommariva Agenti di cambio in Associazione
    Milla SIM
    AFV Milla Sim
    Banca Leonardo
    Milano
    Tipo di attività o settore    Finanza

    Date    1984 - 1990 
    Lavoro o posizione ricoperti    Analista e Project Manager
    Principali attività e responsabilità    Analisi, sviluppo e coordinamento team per realizzazione di SW e FW per automazione industriale, telecomunicazioni, controlli presenza e accesso. 
    Impiego di protocolli sincroni e asincroni quali BSC1, X25, sistemi operativi Real Time Oriencted.
    Committenti quali:
    Olivetti/Ages per committenti finali quali Ministero delle Finanze, Cassa depositi e prestiti, Ministero degli esteri, Italsider. 
    Honeywell-Bull per Seceti e Credito Italiano.
    Progetto più significativo: Rete di comunicazione geografica a commutazione di pacchetto per l’equivalente del nostro Ministero dei Trasporti Russo, progetto sviluppato su PDP/11 con elevato utilizzo dei primi protocolli Ethernet per interfacciamento dei dispositivi fisici di comunicazione multiprotocollo e multisupporto (Sixcom).
    Nome e indirizzo del datore di lavoro    Gruppo Sysdata - Milano/Torino ora Cap Gemini
    Tipo di attività o settore    SW House
    Note:     1986-1987 Servizio militare, Arma Trasmissioni, Incarico Telescriventista
    Occupazione effettiva: Laboratorio riparazione telescriventi
    c/o COMANDO III Corpo d’Armata, Brera - Milano.

    Date    1982 - 1984 
    Lavoro o posizione ricoperti    Analista/Programmatore
    Principali attività e responsabilità    Analisi e sviluppo FW per applicazioni industriali quali Dosatura e Pesatura (Philips per Liquigas, Bohler, Italsider, ecc.), Automazione processi di produzione.
    Progetto più significativo: Automazione linea inscatolamento carne SIMMENTHAL
    (Impiego di PLC e software di acquisizione ed elaborazione dati statistici su CP/M e MP/M).
    Nome e indirizzo del datore di lavoro    ABF Computer System – Milano
    Tipo di attività o settore    SW House

    Istruzione e formazione    
    Formazione Tecnica

    Date    * 
    Titolo della qualifica rilasciata    Perito Elettronico/Informatico
    Nome e tipo d'organizzazione erogatrice dell'istruzione e formazione    ITCS Primo Levi
    Bollate – Mi
    Livello nella classificazione nazionale o internazionale    Diploma di Scuola Superiore

    Date    1983 - 1985 
    Titolo della qualifica rilasciata    Ingegneria Elettronica 
    Nome e tipo d'organizzazione erogatrice dell'istruzione e formazione    Politecnico di Milano

    Principali tematiche/competenza professionali possedute    Frequentato
    Formazione Umanistica
    Date    2007 - …
    Titolo della qualifica rilasciata    Discipline della Ricerca Psicologico Sociale
    Nome e tipo d'organizzazione erogatrice dell'istruzione e formazione    Università degli Studi
    Milano Bicocca

    Formazione Artistica
    Date    1977 -1979 
    Titolo della qualifica rilasciata    Chitarra Classica. 5° anno.
    Nome e tipo d'organizzazione erogatrice dell'istruzione e formazione    Scuola civica di Musica di Milano
    Parificata al Conservatorio

    
    Capacità e competenze personali    

    Madrelingua(e)    Italiano

    Altra(e) lingua(e)    
    Autovalutazione        Comprensione    Parlato    Scritto
    Livello europeo (*)        Ascolto    Lettura    Interazione orale    Produzione orale    
    Inglese (B2/C1) (**)        B1     Utente autonomo     B1     Utente autonomo     B1     Utente autonomo     B1     Utente autonomo     B1     Utente autonomo 
    Russo        B1     Utente autonomo     B1     Utente autonomo     B1     Utente autonomo     B1     Utente autonomo     B1     Utente autonomo 
    (*) Quadro comune europeo di riferimento per le lingue
    (**) Inglese accertato idoneo c/o facoltà di PsicologiaUniversità Milano Bicocca
    Accquisita la fluenza nel tempo, B2/C1

    Capacità e competenze relazionali ed organizzative    

    Buone capacità di lavorare in Team e di condurre progetti e gruppi di lavoro.
    La recente formazione umanistica mi ha permesso di consolidare le preesistenti capacità di relazione su basi teoriche precise rafforzando il mio stile di leadership, sempre volto prevalentemente verso un modello partecipativo, imparando comunque con l’esperienza ad adattarlo e modificarlo in balse al grado di relazione con i membri del gruppo intesi come risorse produttive e con gli obiettivi che si intende raggiungere.
    Ottime capacità di problem solving anche sotto stress (tipiche di ambienti finanziari).
    La molteplicità delle esperienze avute mi permette di affrontare svariate problematiche di natura tecnica, relazionale o funzionale.
    Extra ed Hobbies    Programmazione Neuro Linguistica, Comunicazione nella salute, grafologia psicologica..
    Astrofilo e Fotografo dilettante (da prima dell’avvento della fotografia digitale)
    Elettronica applicata alla musica (Sound Processors, Midi, ecc.). Radioamatore patentato.

    
    Capacità e competenze tecniche    
    Ottima conoscenza delle problematiche dei mercati finanziari dal Front End al Back Office e dei prodotti e protocolli 'standard' dedicati ad esso (GAM, GL, RRG, ORC, SPHERA, Teletrading, ecc.)
    Approfondita conoscenza di sistemi B/O quali DATASIM, ANTANA e CEDACRI (Full Finance di DISC – UBI BANCA, Pr.E.M.I.A., ecc.), PBOffice Daxtor.
    Ottima conoscenza di problematiche Wealth Management e di sistemi quali PegasusWeb, WeNet, ecc
    Buona conoscenza di sistemi F/O quali GL, SPHERA e ORC, WORP e dimestichezza con S.O.R. Caronte Elidata.
    Utilizzo strumentazione elettronica di laboratorio.

    Comprovata attitudine a comprendere le problematiche dell’utente finale contestualizzate all’ambiente informativo e alle esigenze funzionali, a comprendere ed analizzare il s.i. stesso e ad assimilarne in breve tempo le peculiarità per assumerne la gestione e la configurazione.

    Capacità e competenze informatiche
    S.O. Windows, HP-UX, AIX, SOLARIS, Linux (Red Hat, Centos)
    Ottima conoscenza DB ORACLE up to 11g SQL*Plus, PL/SQL ( Conoscenza  DB Triggering, stored procedures, functions), tuning e amministrazione.
    Buona conoscenza di MySql and Sqlserver (T.SQL Microsoft)
    Utilizzo  Bash scripting, Korn shell, CSH and altri linguaggi di scripting in ambienti Unix/Linux, Powershell scripting in ambienti Microsofts..
    Optimum knowledge of C Language.
    Buona conoscenza Java, PHP, Python, XML, JSON.
    Framework ZEND e paradigma MVC
    Development products ORACLE (Developer, APEX), C Language, Oracle Warehouse Builder
    WAMP/LAMP Enviroments, PHP, Javascript
    VMWare, Cisco CUCM
    Microsoft SQL Server 2008, T-SQL, SQL Server Management Studio.
    Office, Photoshop, CakeWalk, Sonar, CuBasis

    10/06/2020

    F. M.

    57

    It Manager, Analista/Project Manager

    Project Manager/Architetto SW/ IT Manager

    Lombardia: Como, Milano, Monza-Brianza, Varese

17. Summary
    PMP certified Project Manager specialized in Payment and Travel environments and day-to-day maintenance in the IT industry. Now working in an IT global distribution system company (Amadeus) for the Payment projects.
    I'm in charge of the full projects coordination from the kick-off meeting until the projects closure, that includes as activities: project sizing and scheduling, meeting with the customers (airline managers) and R&D department to fulfill requests and prevent possible showstoppers. Versatile, multilingual project manager with expertise in driving projects and leading cross-functional teams to consistently meet key program deliverable. Adept at maintaining focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Exemplary communication and attention to detail to exceed customer expectations and maintain high levels of client satisfaction

    Languages
    • English : Full professional proficiency (CAE, January 2020)
    • French : Full professional proficiency (DELF, March 2016)
    • Italian : Native or bilingual proficiency

    Skills
    • Project Management
    • Implementation of IT products
    • Business Development
    • Agile
    • Java, SQL and PHP languages
    • Blockchain

    Work History
    PROJECT MANAGER – Alten for AMADEUS SAS – Payment Team
    September 2016 – date
    • Led implementation. project management and maintenance of payment and revenue accounting
    products for Airline companies involving testing all the functionalities and planning weekly
    follow-up with customers
    • Dealing with R&D department for the development of new functionalities requested by the customers
    • Road-map and timeline definition according with customers and 3rd party constraints
    • Creation of specific documentation requirements and solutions to address business needs and gaps in technical knowledge

    TECHNICAL SUPPORT ENGINEER – Legrand Ltd – Birmingham, UK
    April 2015 – August 2016
    • Troubleshot electrical equipment problems such as actuators and sensors testing all the different parts
    • Monitored installation and operations to consistently meet rigorous customer requirements
    • Applied principles of electrical theory to advance and improve product development and efficiency

    BUSINESS DEVELOPMENT ENGINEER – Legrand Ltd– Bangkok, Thailand
    February 2014 – March 2015
    • Built strategies with the sales team for improving the business of home automation and door
    entry system for Bangkok and the upcountry
    • Planned periodical follow-up with the R&D in order to get the products more appreciable for the end user
    • Designed and quoted home automation and door entry system plants for the local system integrators

    Education
    BLOCKCHAIN SPECIALIZATION – COURSERA (Q1 2020)
    M.SC. (HONS) 2:1, BIOMEDICAL ENGINEER - ELECTRONIC TECHNOLOGIES
    Politecnico di Milano – Milan, Italy (2011-2013)
    Study abroad: FEUP – Porto, Portugal (February to September 2011)
    Publications: “Electrophysiological Multichannel Recordings of Neuronal Cultures" (Authors: G. Regalia, E. Biffi, A. Lucchini, M. ****, S. Achilli, A. Menegon)
     

    Certifications
    ITIL 4 FOUNDATION – AXELOS (April, 2020)
    PROFESSIONAL SCRUM MASTER (PSM 1) - Scrum.org (March, 2020)
    PROJECT MANAGEMENT PROFESSIONAL (PMP) - Project Management
    Institute (PMI) (March, 2019)

    Personal Interests
    In my spare time I love trekking in the mountains surrounding my area (and not only! I trekked both Everest and Annapurna Base camps). I take acting class and work to crowdfund a charity to prevent women abuse in Zambia (Stop the violence). Blood donor since 2008.

    09/06/2020

    M. C.

    32

    PMP certified Project Manager

    Project Manager/Architetto SW/ IT Manager

    Canton Ticino, Svizzera

18. COO, Green Ash Partners LLP, London                                                     April 2020 – Present

    FCA regulated asset management firm, merged with Pentalpha Capital Ltd on the 1st April 2020

     

    ·         Responsible for the integration project between Green Ash and Pentalpha

    ·         Responsible for software and IT projects, as well as for the development of new products

    ·         Building and nurturing long-lasting relationships with key individual clients, internal and external stakeholders

    ·         Member of the investment committee and lead portfolio manager for the company’s multi asset class funds

     

    CEO, Pentalpha Capital Ltd, London                                                                2015 – April 2020

    FCA regulated asset management firm, merged with Green Ash Partners LLP on the 1st April 2020

     

    ·         Responsible for new projects and the development of the firm, opening European branch

    ·         Chairman of the investment committee, delivering ideas and investment strategy recommendations

    ·         Portfolio manager for the company’s multi asset class funds

    ·         Keeping a rigorous risk management approach, in line with clients’ risk tolerances

    ·         Building and maintaining long-lasting relationships with key individual clients

     

    Key Achievements:

    ·         Revamped radically the product offering, project managed the creation of new Luxembourg investment vehicles, dedicated to HNWI’s and UHNWI’s needs

    ·         Streamlined investment processes, introduced risk management procedures and formal investment committee meetings

    ·         Fully reorganised the company, including reallocation of tasks and hiring of personnel, internal procedures, compliance monitoring, portfolio management software and IT infrastructure

    ·         Tripled assets under management, mostly achieved through client referrals and share of wallet

     

    Chairman of the Board, Niche Asset Management Limited, London          2018 – Present

    FCA regulated asset management firm

     

    ·         Chairman of the board, member of the Compliance and Internal Audit committees

    ·         Strategic consultant for the setup, maintenance and development of the Company and of its investment offering

     

     

     

    Deputy CEO, UnipolSai, Saint George C.M., Lugano                                           2008 – 2014

    FINMA regulated Swiss Asset Management Company, specialised in Alternative Investments

     

    ·         Created and managed the company

    ·         Coordinated quantitative research projects and, within the Executive Board, supervised the Quantitative Analysis and Risk Department

    ·         Member of the investment committee and portfolio manager for the company’s funds, with a focus on macro-fixed income and relative value strategies

    ·         Board member for the three Luxembourg SICAVs managed by the company

    ·         Presented products and investment solutions to prospects and clients, ranging from HNWI and relationship managers to fund of funds and major institutions

    ·         Acted as investment consultant for Banca Gesfid’s advisory mandates and participated in investment committee meetings of the bank, led the Saint George’s team

     

    Key Achievements:

    ·         Project managed the set-up of the company and of its departments, liaised with financial authorities, external consultants and institutional stakeholders across different countries

    ·         Project managed the development of an equity quantitative strategy, successfully deployed in a UCITS alternative SICAV, revamped the discretionary asset management offer for the related private bank Banca Gesfid, introduced scenario based and alternative mandates

    ·         Raised 500 million EUR for Saint George’s single manager hedge funds from launch

     

    Hedge Fund Manager, Fondiaria-SAI grp, Banca Gesfid SA, Lugano             2007 – 2008

    Swiss Private banking institution

    ·         Designed strategic asset allocation for and co-managed two hedge funds, an equity market neutral and a macro-fixed income strategy

    ·         Participated in investment committee meetings for discretionary asset management and acted ad advisor for non-discretionary investment management mandates

     

     

    Hedge Fund Manager, Vicos SA, Lugano, related party to Fondiaria-SAI     2005 – 2007

    Investment management firm

    Hedge Fund Portfolio Manager, Banca Zarattini & Co SA, Lugano                 2001 – 2005

    Swiss Private bank and investment manager of Martin Group and Wolf Group hedge funds

    Education
    • Financial Risk Manager (FRM), level one, expected completion October 2020
    • CFTE Artificial Intelligence in Finance, 2020
    • CFTE Fintech Foundation Course, 2020
    • CISI, UK Financial Regulation (Capital Markets Program) 2015
    • Chartered Alternative Investment Analyst (CAIA) 2008
    • Certified International Wealth Management (CIWM, AZEK-AIWM) 2007
    • Master of Science in Chemical Engineering, Turin Polytechnic, cum Laude, 1999

    Languages & relevant IT Skills
    Italian mother tongue, English, French and German.
    Bloomberg, StatPro, Trade Station, Programming in Visual Basic for Excel.
     

    09/06/2020

    R. B.

    47

    Senior Project Manager

    Project Manager/Architetto SW/ IT Manager

    Svizzera

19. PROFESSIONAL PROFILE
    Program manager, Certified Scrum Master and PMP with 21+ years' achievement delivering complex $ multi-million strategic enterprise Transformation and Change projects focusing on BSS / OSS, ERP and CRM systems.
    Has extensive international track record of leading on-time, on-budget delivery of projects to stabilize and enhance the capabilities of mission-critical enterprise applications for Tier 1 global Telco Operators.

    KEY SKILLS
    Project Management: PMO, Planning, Budgeting, Requirements Gathering, Business Cases, Risk Management,
    Interdependencies, Governance, Compliance, Controls, Process Re-engineering, Change Management, Stakeholder
    Management, On- & Off-shore Team Leadership, Testing &QA, Communication
    Business Operations: Transformation, Automation, BI Systems, CRM Systems, BSS/OSS Applications, Business & IT
    Processes, Software Development Life Cycle (SDLC), Release Cycles, Customer Experience, Sales, Order Management
    & Billing Systems, Inventory & Delivery Systems
    Methodologies: Agile, Scrum (Certified Scrum Master & Product Owner), PMP.

    CAREER SUMMARY
    Lifecycle UK. From August 2019, Program Manager reporting to PMO Director
    • Managed multi million program for different MVNOs customers
    • Lead team of project managers and Project coordinator to deliver concurrent projects across different customers
    • Responsible for pre sales and sales phase and project initiation phase
    • Improving company revenue since first quarter of 10%
    • Responsible to reshape internal processes across PMO business unit and define new customer model engagement
    to maximize revenues

    Etisalat UAE. August 2015 - May 2019. Senior Project Manager reporting to PMO Director & C-Level of Tier 1 telco
    • Managed $40 million B2B and E2E Business Transformation for Tier 1 Telco involving complex software
    development and system integration and implementation
    • Delivered more than 30 different projects impacting more than 2,000 business users, led a team of 7 – 20 using
    Agile Scrum and hybrid approach
    • Defined business and technical requirements, defined internal process re-engineering to re-design and standardise
    Microsoft Dynamics to increase system capabilities as a B2B portal to increase channel partner sales
    • Enabled the Telco to achieve 5% increase in sales
    • Delivered new partner functionality including ability to segment new and existing SME customers, offer new
    products, automated product ordering and delivery process end to end
    • Cut product and service delivery cost 90%
    • Collaborated with Product, Sales, Account Management, Delivery Teams and Solutions Architects to design the new product management framework
    • Defined and executed automation program across the new application and legacy systems to enable consistency and continuity across Business and IT departments, delivered the new test automation capability with 60% testing efficiency for all the Change management Requests related to MS Dynamics
    • Drove delivery, including governance, process re-engineering and compliance, for digital E2E initiatives, program team structure and planning, Agile adoption, initial programme backlog definition

    Aricent UK. January 2015 – July 2015, Senior Project Manager reporting to Program Director of Tier 1 telco
    • Project managed c. £5m design of complex Global SIP trunk services initiative part of portfolio to integrate multiple
    OpCos in different countries across Europe and drive operator efficiencies delivering reliable solution with greater resilience
    • Managed Business Analysts from Network and Finance to collaboratively create High Level and Low-Level design, secured stakeholder approval
    • Led a team focused on E2E issues analysis from service creation to financial reporting and impact assessment across OSS and BSS applications

    Ericsson Italy and UAE April 2012 – Dec 2014, Project Manager reporting to Ericsson Delivery Lead for Etisalat IT transformation
    • Developed and delivered Quality Assurance metrics for $50 million E2E transformation program including Siebel
    CRM, Tibco, Order Fulfilment, Inventory Management, Rating and Billing Systems processing. Program size 100 resources + 20 Testers
    • Delivered more than 15 different mobile products impacting an average of 500/600 orders per day based on production report after the launch. New operational model reduced coverage from 100 to 15 only L1/L2/L3
    • Led team of 30 re-designing processes and implementing mobile digital products for the E2E solution and Siebel
    CRM application using hybrid Waterfall and Agile methodology
    • Accelerated automation performances to 700% faster than legacy systems on successful order closure
    • Drove compliance with TRA regulations

    Dec 2010 – Mar 2012, Project Manager reporting to Program Director of Tier 1 Telco
    • Project managed and led testing for integration of new B2C portal with Siebel CRM (implemented ES and Consumer
    coverage) as part of $20 million IT transformation program designed to unify in a unique E2E solution different
    legacy CRM and order fulfilment streams
    • Led integration of B2C portal with Siebel for order management (ecommerce), order fulfilment and order status
    tracking
    • Delivered Proof of Concepts and prototypes for the Customer journey ADSL transformation program

    Jan 2008 – Nov 2010, Project Manager in multiple projects for two largest telco
    • Promoted from Project Coordinator to manage MVNO projects E2E (PosteMobile and BTmobile) from MNO VF
    • Defined and reviewed project documentation to ensure compliance with internal standards prior to hand over to
    BAU during the same Canvasses, achieved delivery in production with zero defects
    • Oversaw testing and product validation, release management, preparation of test plans and cases, test
    implementation and test completion reports
    Zerouno Italy. Jan 2005 – Nov 2007, Business Analyst Consultant for Italian publishing company (La Feltrinelli)
    • Gathered business requirements with stakeholders to customize HR, budget and forecasting modules along with
    different reports for Management as part of business transformation program
    • Conducted risk management, solution and functional gap analysis, provided designs for ERP As Is - To Be customization
    • Managed budgets, scheduling

    Cortis Lentini Italy. Apr 1999 – Dec 2004, Analyst and programmer for ERP software house
    • Gathered business requirements, developed standard and ad hoc ERP module solutions to accelerate development and migration process
    • Analysed, tested and deployed customized software for diverse industries including retail, manufacturing, fashion

    EDUCATION
    • Bachelor’s Degree in Management - KROK University, Kiev
    • Secondary Education Diploma at Scientific High School - E. Fermi, Milan
    • Project Management Professional (PMP)
    • 6-Month European Community Course (Management and Analysis Expert) - Compuware, Milan
    • Project Manager Fundamentals Course - Ericsson Academy, Rome
    • Time and Cost Management Course - Ericsson Academy, Rome
    • Quality and Risk Management Course - Ericsson Academy, Rome
    • Scrum Product Owner certified
    • Scrum Master certified.

    07/06/2020

    E. F.

    49

    Program Manager, Scrum Master

    Project Manager/Architetto SW/ IT Manager

    Svizzera

20. WORK EXPERIENCE
    2018 Feb. – Today Consultant Alten
    At Vodafone Automotive
    - Technical Project Leader – IoT projects.
    - Business manager – search new business opportunities.

    2016 March – 2018 Feb. Consultant Altran
    At Whirlpool
    - System engineer in induction cooktop project.
    - Test and validation hardware.

    2015 July – 2016Feb. Direct line Ford
    At MsxInternational
    - Technical support engineer for networking Ford
    - Interface between the factory and workshops

    2006-2009 CAD Design Assistant
    At Saverio Russo and Associates
    - Development and design of electrical and photovoltaic plant
    - Design of technical documents

    EDUCATION AND TRAINING
    2011 - 2014 MSc (Hons) in Electronic Engineering
    Faculty of Electronic Engineering - Polytechnic of Bari - Italy
    - Design, planning, production, development of electronic systems
    - Thesis in Micro and nano technologies, on: “ Modelling and design of an fotonic
    circuit for optical Beamforming ”
    - Graduation date: 20-02-2014; Mark: 108/110

    2005 - 2011 BSc (Hons) in Electronic Engineering
    Faculty of Electronic Engineering - Polytechnic of Bari - Italy
    - Design, planning, production, development of electronic systems
    - Thesis in Electromagnetic compatibility (“Interaction of electromagnetic fields with
    human bodies)
    - Graduation date: 14-07-2011; Mark: 93/110

    2000 - 2005 Diploma – Technical High School
    Istituto industriale A. Righi - Cerignola (FG)
    - Mark: 95/100

    English B1

    Computer skills 
    - Microsoft Office
    - Autodesk AutoCAD
    - Cadence PSpice A/D
    - MathWorks Matlab
    - COMSOL Multiphysics
    - Programming languages: C, C++, C#
    - Operating systems: MacOS, Windows, GNU/Linux (Ubuntu)
    - Rsoft Synopsys

    07/06/2020

    D. C.

    35

    Technical Project Leader, Electronic Engineering

    Project Manager/Architetto SW/ IT Manager

    Lugano, Svizzera

21. S U M M A R Y
    - Efficient professional with more than 12 years of experience as project manager in technology sector
    - As project manager, I was responsible for the management of multicultural teams with direct employees (up +10 for projects) and with external partners (up +3)
    - High level knowledge in project execution using best practise as waterfall and agile methodologies
    - Active management of project time, cost and risks to deliver the project in time and under cost control
    - Build good relationships with customers to ensure customer satisfaction during project/product development.

    W O R K   E X P E R I E N C E S
    November 2010 – today Senior Project/Program Manager at ADB Italy S.r.l (former ADB Bradband S.p.A.).
    Managing of different type of projects and leading cross functionality teams and partners.
    Leading projects/program in electronic hardware (modems/gateways with
    Broadcom/Qualcomm chipsets), software development (OpenWRT, Jungo …) and digital, IoT appliances (Whirlpool, SMEG) to guarantee 70% of business unit portfolio
    - Lead and drive projects and/or programs throughout the full project life cycle, from design to development, test and launch
    - Developed strong cross-functional relationships with big clients and stakeholders across different levels of the business
    - Lead weekly meetings with customers and partners to identify challenges and resolve issues
    - Lead multinational third party projects with international Telecom operators
    (Vodafone, Swisscom, Fastweb, Telecom Italia) and Chinese partners
    - Carry out the tasks that enable the project to meet agreed time, cost and quality targets
    - Provide structure, supervision and mentorship to project teams to ensure maximum performance

    January 2008 –November 2010 Project Manager at Pirelli Broadband Solutions S.p.A. Access unit.
    Managing of telecom access network projects (vertical HW/SW solution, SW or HW only)
    for main telecommunication customers (Telecom Italia, Fastweb).
    Leading team, time and budget allocation, scoping, quality and risk management 

    January 2005 –January 2008 Test Manager at Pirelli Broadband Solutions S.p.A. Access unit.
    Leading of device and system testing activities and teams for 3-play devices (ADSL, ADSL2plus, VOIP, fibre optic networks) for next generation access networks of FASTWEB service provider.
    Main activities:
    - Definition, planning and management of all testing activities
    - internal team and external partners coordination
    - In field Customer support
    - Product requirements definition (following customer request) and quality check

    June 2000 – December 2004 Application Engineer at Pirelli Broadband solutions S.p.A
    (former Pirelli Cables and Systems).
    - access network device validation & test (ADSL systems, Optical systems for media
    access, FTTH CPE)
    - In–field customer assistance

    June 1999-June 2000 ATM Telecommunication engineer at SIRTI S.p.A in network
    department.
    ATM network system analysis and R&D

    February 1998-April 1999
    Granted thesis stage in CoreCom (Pirelli research-centre).
    The thesis work, «Analisi e sperimentazione di tecniche di conversione multilunghezza
    d’onda basate sulla non linearità del terzo ordine in fibra ottica» (“ Fiber Optic Third Order
    non-linearity-based Multi-wavelength conversion techniques: Analysis and experimentals
    results”), was a MATLAB-based theorical analysis and an in-Lab experimental work .

    E D U C A T I O N S
    Jan 2016 Project Management Professional (PMP)® Credential
    1992-1999 University “Politecnico di Milano”
    Degree in Telecommunication Engineering (94/100)

    F U R T H E R   D E T A I L S
    Languages English – business level reading, speaking and writing
    French – school level reading, writing and speaking
    Skills SCRUM methodologies;
    Cost and risk management;
    Negotiation skills;
    Leadership and communication skills
    Cross Cultural Management
    Management tools: MS project, Jira,
    Confluence, HP QC

    07/06/2020

    E. B.

    48

    Senior Project/Program Manager

    Project Manager/Architetto SW/ IT Manager

    Canton Ticino, Svizzera

22. WORK EXPERIENCES

    2017 – Current Service Desk Manager EMEA/USA/APAC DXC for Jimmy Choo, Bally, Belstaff

    2017 – 2017 Chief Information Officer Synlab

    2009 – 2016 IT Service Manager Italy, Greece, Turkey Boston Consulting Group

    2009 – 2009 IT Manager, IT Project Organizazion Manager Michael Page

    2005 – 2009 IT Manager Kelly Services

    2003 – 2005 IT Manager G.F.A.

    2000 – 2003 IT Manager WPP/Research International

    1998 – 2000 Desktop Coordinator WPP/NFO Infratest

    1996 – 1998 HelpDesk Coordinator R.C.S./SGATC

     

    PRESENTATION:

    I’m a solution maker: my first commitment is to find, create and release practical and lasting solutions to improve the organization and the processes at any level. My primary skills consist in the management and the transformation of IT, Digital, Facilities, General Services environments and its overall governance that includes and IT resource management, deployment of multiple projects, helpdesk support and maintenance and process management optimization. Additionally, I have also strong expertise in Finance and in the Budget Management focused on costs optimization, the resource management in the recruiting, training, coaching and career development phases and last but not least the management of events.

    I started working in 1996 and in the year 2000 I became IT Manager in a Company Corporation within the Market Research field and after for an automotive company; from 2005 I was for 4 years in the HR, Search and Selection industry.From 2009 to 2016 I worked as IT Service Manager for Italy, Greece and Turkey at Boston Consulting Group and I was also appointed as Project Coordinator in the Global IT Service Operation team (88 offices, 13.000 users). During this period have approached the digital transformation and I had the opportunity to deliver multiple internal and client projects up to liaise with a supplier and help to create a digital start-up that now is a consolidated reality in the market (www.weavesrl.com).

    In 2017 I have worked as Chief Information Officer for Synlab, a multinational company specialized in Laboratory and Healthcare analysis (around 3.000 users), in this experience I have setup a big transformation plan as remedy of the 29 legal entities to be consolidated as result of M&A. 

    Currently I’m employed in DXC with the title of Service Desk Manager for Jimmy Choo, Bally and Belstaff for EMEA/USA/APAC regions working on-site in Switzerland (Caslano), in the United Kingdom (London) and in Italy (Milan). Around 3.000 users supported, up to 200 projects delivered per year, management up to 300 IT resources and also as Business Relationship Manager Business Relationship Manager, responsible of the transformation of IT Services as result of the carve out of the 3 brands.

    SKILLS:

    Project management, Program management, Service management, Business relationship management, Budget management, Resource management, Asset management, Lifecycle management, Facilities, Transformations, M&A, Relocations, ITIL, PRINCE2, Business Analysis, Operation, General Services, Planning, Strategy

    Microsoft Client and Server environments, Sco Unix Systems, Lenovo, HP, Apple iPhones, MAC and Android end user devices, Microsoft Office, Project, Visio, CA, Service Now, Open Project, Atlassian Jira, Harvest, HP Service Manager Helpdesk Ticketing systems, Networking, Systems (Cisco), System Administration, Security, Backup, Videoconference Systems (Polycom, Cisco), PBX (Cisco), ERP Systems, Databases, Security

    ACHIEVEMENTS:

    Governance: Team management up to 40 internal resources and up to 300 external staff, IT management in Companies 430 retail points, 90 offices, 3.000 users, up to 200 projects per year, Budget management up to 15M€

    Services: Helpdesk, Maintenance and Training up to 3.000 users, Technologic setup for around 180 events per year, around 150 Offices, stores warehouses relocations and renovations

    Digital: implementation of 20 mobile/web applications implementations (2014 -2018), delivery of 10 automation process delivery (2015 -2020)

    PROJECTS
    2017 - Now    DXC for Jimmy Choo, Bally and Belstaff

    •    IT Service Transformation to to move from insourced IT Services to DXC outsouced contract
    •    Around 10 projects regarding stores on a monthly base: openings, refurbishments, relocations: from design to delivery 
    •    Windows 10 roll-out for Jimmy Choo, around 900 computers to be upgraded worldwide
    •    Office 365 roll-out design for Jimmy Choo, around 1.700 mailboxes
    •    One Drive folder migration for Jimmy Choo, around 900 user’s files to be moved to Microsoft One Drive
    •    Jimmy Choo New York office relocation: presence on-site in New York to deliver the project
    •    Jimmy Choo Tokyo refurbishment and relocation: project managed from remote
    •    Warehouses relocations for Jimmy Choo: Venlo (NL), Terteboro (NJ, USA), merged with Michael Kors warehouse
    •    Bally office relocations: Milan, Ancona, Shanghai
    •    Cisco Meraki deployment project for APAC: around 202 devices to replace Cisco ASA firewalls in the stores and offices
    •    Sample sales: recurring project deliveries (like a temporary store setup)

    2016 - 2017    Synlab

    •    License contract project for additional Microsoft, Oracle and other local application subscriptions (around 1.700 licenses)
    •    Network connectivity service evaluation to improve bandwidth issues, optimize costs (around 400 internet connections)
    •    PBX project to develop Asterisk instances for both internal PBX and call centers (2 locations for the call center)
    •    Mail: project to migrate from Zimbra in house mail system to a Microsoft Exchange outsourced service (2.530 mailboxes)
    •    Lifecycle management project to provide a full external service to purchase computers with a pre-loaded image, a training program for new users, an asset management and a dismissal process (around 2.000 computers)
    •    Personal health record application: for private patients to download exam results and to find the blood collection points 
    •    Application for the scheduling and management of the blood collections at home for private patients 
    •    Study to automate the data load and validation of the information regarding samples in test tubes 
    •    Planning and delivery of an IT transformation program:
    o    Audit of the service areas, the tasks and the projects assigned to the resources, time tracking of the executions
    o    Salary review, internal and outsourced training program for the IT resources
    o    Introduction of the concept about the difference of maintenance and projects
    o    Delivery of a Project tracking system for change activities on all the areas
    o    Delivery of an Issue tracking system for change activities on applications and new infrastructure installations
    o    Introduction of the  ITAAS (IT As A Service), transformation of the maintenance activities into services, “Service Owner” and  “Service Specialist” role assignments, responsibilities assignments (RACI matrix), SLA and  KPI creation, introduction of the concept of the “mean time to resolve” (MTTR) for problems and incident resolution

    2009 - 2016    Boston Consulting Group

    •    IT Contracts review: as example but not limited to the mobile phone carrier contract negotiations (up to 1000 mobile and laptop subscriptions - savings from 25% to 31,8% on the budget)
    •    Laptops and smartphones replacements up to 1.000 devices including Microsoft Office upgrades
    •    Organization of IT for business events: from year 2013 to 2016 about 180 events per year managed with audio / videoconference connections, content sharing, video streaming, setups of simultaneous translation systems (example: “Prime Minister Matteo Renzi at The Future Makers 31/05/2016”: https://www.youtube.com/watch?v=scmWYPVIugk)
    •    Creation of an Italian Language Helpdesk team based in Romania with Italian agents (about 700 calls/month)
    •    Renewal of the Athens Headquarter: IT infrastructure setup with 3 video rooms, wired and wireless network, PBX upgrade 
    •    Candidate evaluation application for the recruitment interviews: integration of applications to check the progress of the candidate and to compare different evaluations during the multiple interview rounds (using tablets)
    •    Gaming application to select young talents from universities, based on a pathwith audio and video contents
    •    Company benefits application: to get discounts on personal purchases from company suppliers (around 1.300 users)
    •    Booking application: for desk seat and meeting rooms bookings in an open area with 500seats and 15 rooms 
    •    Company Restaurant/Cafeteria application: to manage orders at the internal Cafeteria and Restaurant by QR code to avoid uncollected orders; creation of the back end to manage the orders and to collect direct payments to the pay slips to avoid the utilization of a cash machine (using smartphones, tablets and computers)
    •    Web simulators for engineering, procurement, construction, refining processes to be sold within training for clients
    •    Staffing application: Analysis and design of a staffing application for consultants including the possibility to request project assignments, to see the full list of pipeline/active projects an back end reports (billability, resource usage and so on)
    •    Trend Topics application: Analysis and creation of an application to manage the trend topics included in the daily press, in the social networks discussions (Twitter, Linkedin, Facebook) and in the mailboxes of internal relevant managers; results were presented in a back end that included a CRM application with automatic tasks and reminders generations, based upon the trends, the contact persons and also getting results from client’s events statistics placed in another database
    •    Confidential meeting poll application: for real time polls during management meetings to avoid data sharing
    •    Unified access system: enabled by mobile for the office entrance, the printers and the restaurant payments
    •    Evaluation of holographic structures to be placed temporarily in offices for customer events
    2005 - 2009    Kelly Services, Michael Page International

    •    Mobile operator contract negotiations with savings of 32.6% compared to the previous year
    •    On-Site and remote reception refurbishment (outsourced service)
    •    Renovation/Move of Rome, Padua, Milan headquarters: electrical system, voice and data network, server replacements
    •    Renovation of 50 branches and opening of 7 new ones: electrical system, voice and data networks, desktops
    replacements, VPN and server implementations; coordination of 40 resources provided by Unisys and Telecom Italy
    •    Migration of the e-mail system for 350 users, delivery of the VPN network and IT devices to 57 branches
    •    Renovation of the front office systems with 20.000 users in the database, deployment of a portal for the job applications
    •    Renovation of the payroll system (3.500 slips / month), credit collection, accounting and invoicing systems
    •    Renovation of corporate headquarters: electrical, voice and data networks, implementation of a server room
    •    Reorganization of the Recruiting management software: consolidation of 7 applications in a single system
    •    Implementation of the IT support SLAs for Europe (Italy, Spain, France, Sweden, Scandinavia, Switzerland, Germany)
    2003 - 2005    G.F.A.

    •    Renovation of 10 locations: electrical system, voice and data networks, implementation of servers, switch cabinets, backup systems, VPN sites, desktops replacements, printers, fax machines, copiers; installation of an open source e-mail system
    •    Reorganization of the enterprise ERP for the front office, warehouse, back office for proposals/contracts for new/used cars
    2000 - 2003    WPP/Research International

    •    Consolidation and move of headquarters: electrical, voice and data networks, outbound call center with 50 workstations
    •    Implementation of a server based application for the front office, CRM, project planning and business reporting
    1996 - 2000    WPP/NFO Infratest and R.C.S./SGATC

    
    •    Creation of a helpdesk and logistics service to handle 350 laptops and an outbound call center with 150 workstations
    •    RGB and RJ45 Network installations with SCO Unix or Microsoft Windows NT Servers and Windows 95 clients

     

    07/06/2020

    B. A.

    49

    Senior Project Manager, IT Manager

    Project Manager/Architetto SW/ IT Manager

    Italia, Europe

23. - Innovation Project Manager @ MSC Cruises

    - Project Manager @ Banca Euromobiliare (Private Bank) / Credem Group

    - Project Management  Specialist @ Siemens Spa

    - Junior Project Manager @ AXA Insurances

    - Consultant in Corporate Performance Management @ PWC

     

    About me 
    I am always looking for new challenges, both at work and in my private life. I would like to make a real impact on society and to feel proud of my
    achievements. I enjoy finding innovative solutions geared towards improving business environments and people’s quality of life. I regularly work as part of
    a team and I strongly believe that teamwork is key to innovation. I am convinced that anything can be accomplished through hard work. I am an
    enthusiastic advocate of new technologies and their integration in the workplace. Over the course of my career, I have developed excellent systems
    analysis skills, while always taking a creative approach to my work. I greatly enjoy negotiating and hope to have more opportunities to do so in the future.

    
    Work Experience 
     Nov. 2018 – Today (1,8 years), Geneva (CH)/Worldwide 
    MSC Cruises – Mediterranean Shipping Company
    Project Manager 
    Main Project: 
    ZOE, the world’s first Personal Cruise Assistant 
    in the Cruise Industry (speaks 7 languages)
    Skills in project development:
    · Change and UAT management ? 50 trainings and +100 testers Associative Life
    · STT, TTS, NLP, NLU modules – recording + listening activities
    · Dataset (knowledge) implementation and improvement
    Server and Client deployment onboard of 2 SmartShip

    Sep. 2015 – Oct. 2018 (3,1 years), Milan/Reggio Emilia, Italy
    Banca Euromobiliare (Investment Bank) – CREDEM
    EBDORS, Organization IT and Governance www.bancaeuro.it 
    Main projects: 
    · MyTablet, digital instruments for Financial Advisors network
    · CONSUL - PICO, financial advisory services? process improvement 
    · Share2BE, recruiting App ? 100 successful recruitment processes

    Education
    Sep. 2008 - Sep. 2013 (5 years)
    UNICAL - University of Calabria, Italy
    DIMEG, Mechanical and Management Department
    Master’s thesis: Carbon Footprint and Sustainability Management
    Bachelor’s thesis: Business Model, types and business cases
    Final grade: 110/110, Summa cum laude

    Scrum Fundamentals Certified (SCF)

    Financial Advisor (CF abilitato all’offerta fuori sede)

    Basic certification of Project Management

    06/06/2020

    A. F.

    31

    Innovation/Digital Project Manager

    Project Manager/Architetto SW/ IT Manager

    Switzerland, Svizzera

24. I have over 20 years of working experience, made-up on IT Project Management
    and Business Analysis related to Insurance, Mobile Telecommunication, ITIL/ITSM and TLC fields (OSS/BSS) and Service Delivery, during which I have developed solid internal and external communication, business analysis, problem solving, budget management, leadership and team management skills and have become a strong team player. I usually coordinate developing team (internal, remote, offshored) and the outsourced ITs of our TPAs.

    Currently, I’m involved in several Global/EMEA/Local initiatives, joining international and offshore teams,
    acting as SME for several contexts (eCommerce, Individual business, Premium Collection, Customer Care, Operations, PCI DSS, etc..) and gathering stakeholder's requirements (usually CFO, COO, Heads of Business or VPs/AVPs) and supporting Audits (Internals, Italian Government by IVASS, Central Bank of Ireland).
    One of the initiative is represented by an EMEA project (Premium Collections via SEPA) where I'm part of the Global team leading IT aspects, gathering requirements from impacted countries, giving my contribution and knowledge. During this initiative I'm able to drive the other countries to follow the approach I suggested giving them real pros and cons, based on my own experience on the specific matters and solutions found.
    Another project where I'm involved is an EMEA pilot for an eCommerce platform, also supporting the
    Business since the initiation time and managing the procurement process and reviewing tender's attendants.
    Also, I'm the IT Risk & Security point of contact, ensuring IT department follows ITRS framework and
    guidelines, representing IT in security quarterly review meetings.
    During these years I was able to deliver important initiatives (Local or EMEA) to optimize and digitalizing
    processes, changing approaches and identifying the right KPIs.

    Some of the achievements that I had are:
    - A complete ITSM platform where the Business and the IT can know the status of their VAS, which
    ones can be affected by systems outage, and which services are used or not. Also, the solution
    completely reviewed internal change management processes in order to optimize efficiency and
    effectiveness of resources allocated. This solution was integrated with a lot of partner's systems in
    order to centralize all the defragmented information in one single point.
    - An Approval process platform, where managers can approve payments and reimbursement. I
    reviewed the approval process flow, speeding up the approvals and digitalizing the flow with no more
    paper to be signed
    - Increased of 30% the incoming Premiums Collection thanks to a new Debit Collection platform,
    reviewing the collection process, rescheduling collections based on Bank returns and Customers'
    feedback

    One of my strengths is that I do not only listen to my customers for their needs but also I like to know the big picture in order to find the better solution that can fit their expectations trying to give additional value and see beyond the simple realization of what they need evaluating the whole context.
    Also, I like to establish a good relationship with business stakeholders and ITs, enabling confidence and
    human interaction. I'm a person with the sense of humor and I like, if possible, use informal approach.

    My usual activities are:
    - Gather business and stakeholder requirements by capturing the key views and the big picture
    - Plan, organize, control and evaluate IT and data operations
    - Monitor budget, costs, timelines, milestones
    - Design, develop, implement and coordinate systems, policies and procedures
    - Ensure security of data, network access and backup systems
    - Project management
    - Support business growth
    - Identify problematic areas and implement strategic solutions in time
    - Audit systems and assess their outcomes
    - Report projects' statuses to Local and EMEA managers

    I have international experience, joining global teams across EMEA and US and being in contact with
    multicultural environments. I'm looking for an international company that allow me to increase the skills and bring my knowledge and experience.

    Summary of qualifications
    Currently, I am an IT Project Manager and Sr. Business Partner at
    MetLife, since 2010.
    As Team Leader, I am responsible of a local team (4 people) and manage
    remote and offshored teams (SCRUM and Kanban), to deliver solutions
    especially for the Direct to Consumer line of business. Team leading focus is on resource, people allocation, solution and business partnership.
    As Project Manager, I deal with project plan, schedule, business analysis, risk and issue. Involved in several Local / EMEA / Global innovative transformation initiatives (eCommerce, Data Quality, SEPA,
    Credit Card & PCI Compliance, GDPR, Customer Care, Global Data Centers and Virtualization, Individual & Group insurance of Line and non-Life, Single Customer View).
    As Business Analyst and Solution Architect, I support the business in procurement process, in business case creation and provide analysis and solutions on processes digitalization and optimization.
    As Risk & Security, I am the point of contact, ensuring IT department follows ITRS framework and guidelines, representing IT in security quarterly review meetings and supporting Audits (Internals, Italian
    Government by IVASS, Central Bank of Ireland).
    Since 1999 to 2010 my main work concerns Project Management and Solution Provider activities to deliver large-medium complex projects to the major Italian TLC and Media accounts (i.e. Wind, TIM, Telecom Italia, H3G, Poste, ENEL, SIAE) and a year (2004) spent in Spain for a middle complex project acting also as the SPOC for the specific customer.
    Since 1997 to 1999, I was involved in middle complex projects to the major Italian Utilities accounts (i.e. Lazio Region, AGIP Petroli).

    
    Relevant Job Experience

    Since 2010 – MetLife
    Role: IT Project Manager & Sr. Business Partner
    Customer: MetLife Italy / EMEA / Global
    Project type: DtC start-up, eCommerce, Customer Care, Payments Approval digitalization, SEPA
    implementation, PCI Compliant implementation
    Activities:
    - Project Management (Waterfall and Agile)
    - Sr. Business Partner
    - Resource management (Allocation and Forecast)
    - Solution Provider (Business Development)
    - IT Risk & Security
    Skills applied: Leadership, Communication, Facilitation

    Since 2008 – TXT Polymedia
    Role: IT Project manager & Jr. Account
    Customer: SIAE
    Project type: Digital Asset Library
    Activities:
    - Planning, execution and overseeing the project processes and activities
    - Solution Consultant
    - Resource and Team management
    - Customer satisfaction
    - Communication (internal / external)
    Skills applied: Project Management, Knowledge on TXT Polymedia SW solutions.

    Since 2006 – GFI Italia
    Role: Business Analyst & Senior Consultant
    Customer: Poste Italiane & H3G
    Project type: IT Service Management
    Activities:
    - Solution Consultant
    - Resource and Team management
    - Customer satisfaction
    - Communication (internal / external)
    Skills applied: Project Management, Business Intelligence, Knowledge on HP ITSM SW solutions

    Since 2002 – GFI Italia
    Role: Business Analyst & Senior Consultant
    Customer: TIM
    Project type: IT Service Management for the Service Data Center
    Activities:
    - Solution Consultant
    - Resource and Team management
    - Customer satisfaction
    - Communication (internal / external)
    Skills applied: Project Management, Knowledge on HP ITSM SW solutions

    Since 2000 – GFI Italia
    Role: Business Analyst & Software Developer
    Customer: Wind
    Project type: Contact Center and CRM
    Activities:
    - Solution Consultant
    - Software Development
    - Database Administration
    - Communication (internal / external)
    Skills applied: Software Development, Business Analysis, Knowledge on CTI and CRM solutions

    Since 1998 – System Data Center
    Role: Business Analyst & Software Developer
    Customer: Lazio Region
    Project type: Health Finance & Accounting Project
    Activities:
    - Solution Consultant
    - Software Development
    - Database Administration
    - Communication (internal / external)

    Skills applied: Software Development, Business Analysis, Knowledge on OOP
    Completed Training Courses and Certifications
    - Leadership & Empowerment (2019)
    - SAFe Product Manager / Product Owner (2019)
    - PMP Project Management (2014)
    - Insurance Life and non-Life Products (2010)
    - ITIL Fundamental v2 (2007)
    - TERADATA Architecture & Tools (2001)
    - Windows NT 4.0 Core Technologies (1998)
    - System Administration for SQL Server 6.5 (1998)

    Education
    Bachelor degree in Information Technology (1990-1995)
     

    06/06/2020

    S. G.

    45

    IT Project Manager & Sr. Business Analyst

    Project Manager/Architetto SW/ IT Manager

    Lugano, Roma

25. Project Manager
    Strong Points

    •    Complete expertise in Information Systems Management in Microsoft Environment.
    •    Complete expertise in CRM, DMS, ERP Systems.
    •    Project Management
    •    Knowledge of PDM structures in Autocad environment.
    •    Manage and Work in IT and Business Team
    •    Excellent commercial attitude
    •    Excellent attitude to Problem Solving
    •    Realization of projects in view of Technological Innovation oriented to the reduction of costs on a worldwide basis.
    •    Adaptation to any working environment
    •    Available for long periods abroad 

    
    Work Experiences

    BMW ITALIA-Milano
    Febbraio 2018 – presente 
    PMO IT & System Integrator (Consultant )

    Project: S.C.O.P.E. (Standardization of Customer Oriented Processes & Enabling)
    CRM-DMS Platforms: Salesforce.com - MS Navision 2017- MS Dynamics
    Testing Platforms: Jira
    Integrations: G.D.P.R.- Lead Management based on Amazon Web Services

    - Coordinate the ICT activities of the Scope project both internal and SWH and any other suppliers in the ICT area. 
    - Alignment with local, central (Munich DE) and external (both ICT and Business) stakeholders
    - Participate in periodic international conference calls 
    - Acting as a local single point of contact 
    - Organizing, coordinating and reporting on meetings and follow-up. 
    - Project Management and Monitoring tasks 
    - Support the implementation of new business processes with the use of central (Munich DE) and local systems, modified if necessary 
    - Support the local team in problem solving 
    - Planning and managing local ICT tests and steering of local UATs ( jira platform)
    - Preparing and updating project documentation in line with BMW standards 
    - Manage interfaces with local, central BMW systems (Munich DE), DMS and related CRs 
    - Participate in the preparation of pilots for the Italian market
    - Participate in the preparation of the Rollout phase 
    - Ensuring compliance with the Project Milestones 
    - Coordinate Project Partners' Operating Staff  
    - Management of any overlaps in time or content with other MPM projects. 

    
    Business & System Engineer Consultant (Brazil)
    June 2012 to January 2018 (Consultant )
    In July 2012 I transferred to the south of Brazil to face a new challenge to invest and develop my managerial skills by opening my own company successfully.  
    Subsequently I have offered consultancy in the start-up and maintenance phase of the company, helping Foreign and Brazilian businessmen in their business (GDO) in the areas of Human Resources, Accounting, Marketing and Information Technology.

    Server Migration Activities from Windows 2008 to 2012. 
    Back/front end accounting management product installation (Linx,Bematech)
    Consolidation and Virtualization with Wmware/Hyper-V
    Installation HW Storage Hp model Msa 
    Installation/Configuration MS Sql Server 2014/16
    Backup/Replication with Veeam and Arceserve 

    
    Marketing 
    Selection of companies for the implementation of Multimedia Marketing strategy, TV, Social Network and Google Ad 
    Multimedia and Physical Display Advertising Production
    Tools selection for bulk email/SMS sending

    Human Resources
    - Selecting and Organizing Teams of Client-side Roll-Out Technicians on Windows 10
    - Installing and Creating Backup/Replication Routines with Veeam

    
    Fiat Spa; Exor (Torino-Lingotto) Italy 
    January 2012 to June 2012
    Senior Systems Engineer and Project Management (Consultant )
    -    Reference Figure for Technical and Management between IBM and the Fiat Spa world for the Lingotto-Turin, Luxembourg and England offices.
    -    Server migration activities from Windows 2000/2003 to Windows 2008/2012.
    -    Consolidation and virtualization with Wmware. 

    Banca Intesa Sanpaolo(Torino) Italy
    Luglio 2011 a Gennaio 2012
    Sistemista Senior(Consultant )

    -    Support in Development and System Test Environment to Developers and Suppliers, for Intesa Sanpaolo on Microsoft Platform and several, listed below: 
    -    MS SQL Server 2005/2008
    -    MS IIS 6.0 - 7.5
    -    MS Server 2003/2008

    -    Citrix Xenapp6 
    -    Project Server 2007/2010
    -    SharePoint 2007/2010
    -    Tomcat 

    
    SAET Group Leini' (Turin) Italy
    September 2003 - June 2011
    EDP Manager-Senior System Manager(Internal )

    Head of Information Systems and Telephone Communication for a company that builds medium to large industrial plants for induction heat treatment, mainly in the automotive and metallurgical sectors. This company has about 190 employees in Italy with foreign offices in India, China, Thailand and the USA. 

    The Tasks can be summarised approximately in the following points:
    -    Team management of my Microsoft Systems, Server/Client, AS400, Networking - Security,CAD Autodesk 3d-2d, Telephony - Voip.

    -    Direct 2nd and 3rd level troubleshooting activities for the Server-Client department in Microsoft, As400, Autodesk Inventor 3d-PDM, Network,Security,Telephony.

    -    Commercial Activities/Acquisition of Materials and Technological Services in the ICT environment necessary for the Group on a Global basis (foreign locations). 

    -    Constant implementation of Technological Projects in the ICT environment,CAD,Telephony, on a Global basis oriented for: Improve Technological Efficiency, Immediate Cost Reduction, Preventive and Corrective Activities to reduce to zero the Technological Disservice in a production environment.

    -    Constant activity in a dedicated laboratory to recreate technological environments with new Hw and Sw products released by the various brands to be presented to the Management with relative documentation/slide in ppt and to apply them to the Group with approval.

    -    Reporting and comparison activities on a monthly basis with the Management for the analysis of Group Costs and Benefits in the ICT environment.

    
    The main projects carried out :

    -    Planning and Migration of Saet spa NT Domain to Windows Server 2003 Saet-eu of 180 clients and 6 new technology HP Servers with related Microsoft and non Microsoft Services

    -    We were one of the first Italian companies together with Telecom and Poste Italiane to install Exchange 2007 connected with Device Blackberry in Bes mode and Iphone in Web Access OWA mode, inserted in successful cases on the Microsoft Italia site

    -    IT integration/restructuring of acquired companies with their IT systems and network interconnection in VPN/MPLS extended (Verizon), for locations in China, India, USA and Europe

    -    Introduction of Autodesk Vault Management PDM with Sql Server 2005/2008 for managing 2d and 3d CAD files and documents.

    -    Consolidation of the printer fleet from 42 machines to 19 (thermal, jet, needles, laser) with Multifunction printers interfaced with Print 2000 Software for conversion of prints from As400. Achieved with a strong reduction in costs -30 % by providing services such as Scan to E-mail interfaced with Active Directory. Insertion of Plotters with transversal and longitudinal folders with a significant reduction to -70 % of man hours dedicated to manual folding.

    -    Redesign of the 1 Gbit Lan Network with the introduction of Management type Hp Switches with Fiber Optic backbones and Cat 6 peripheral lines, with relative Vlan.

    -    Introduction and Configuration of the PIX Firewall with support for Vpn in Cisco Office mode for technical support users worldwide, with access to the As400 System.

    -    Rollout and Planning for the replacement of Obsolete Business and Workstation level Business and Workstation clients with related Software Cores, applying a corporate standard both Hardware and Software level through Windows Server 2003 policies

    -    Antivirus Infrastructure with Centralized Console for automatic update and reports, with Mcafee's Epolicy Orchestrator Product.

    -    Applied from a computerized point of view the DL 196/03 to draw up the DPSS

    Coas Srl, Ghemme,Italy
    November 2002 - August 2003
    Junior Systems Engineer (Consultant)
    Hired for Consultancy activities at an important Client as a Junior Systems Engineer in Microsoft environment:Rai (Radio Televisione Italiana) Torino (Cernaia) – Roma (Saxa Rubra-V.le Mazzini)

    - 1st and 2nd level support on the Server Farm with HP Brand both at HW and SW level.
    - Server Migration activity from Windows 2000/NT to Windows 2003.
    - Problem management activities related to DNS-DHCP-AD network services.
    - Consolidation and virtualization with Wmware.
    - 1st and 2nd level support to RAI users on a worldwide basis for Desktop Clients.
    - Management and troubleshooting for the Inforegioni-Televideo-Rainews24 site.
    - Management of the Inforegional News Videos for Regional TGs.

    
    Sys-tek, Torino Italy
    December 1999 - November 2002
    HW-SW Junior-Technical Systems Engineer (Consultant)
    o    Recruited for Consultancy activities at large Customers in Microsoft environment:
    SKF Industrie Airasca Turin - Gothenburg Sweden
    - 1st and 2nd level monitoring and support activities for servers and network switches (ethernet tokens) located in the Italian offices of Bari Massa,Cassino,Villar Perosa, Goteborg (in part).
    - Development is support for the Swedish headquarters of the "Glad" project for Sw Distribution in Windows NT and 2000- using the Tivoli Framework
    - Managing Backups for the respective locations using CA Brightstore Arcserve
    - Involvement in Disaster Recovery projects through Ca Brightstore Arcserve
    - Management and coordination of a team of interns for the renewal of the PC park for the Airasca site, about N°800 PC/Notebook.

          EDS Corporation Torino - American Outsourcing Company.
    Magneti Marelli Poirino - Turin
    Pirelli Spa Settimo Torinese-Turin
    - Desktop-Notebook Computer installation tasks by cloning and/or Remote Software Distribution.

    Technical Skills
    -    OS:Ms DOS, Microsoft Suite (Desktop Side), Windows NT/* Red Hat Linux (server side)
    -    Server Application:
    Wsus Services Patch Management, Quota Server, Symantec Ghost Server, ArcserveIT, Veritas Net Backup, Epolicy Orchestrator, Citrix (Xen client-server),Wmvare Suite,  Hiper-V
    -    Server Management:
    Active Directory, Gestione Group Policy, Account Management, Access Routing Configuration, Dhcp
    Wins, DNS, Wsus, Sharepoint Server, Project Server, Clustering Microsoft, Load Balancing, Domain Migration.
    -    DbServer:
    Management, Administration, Installation of SQL Server 
    -    Web Server:
    Management, Administration, Installation IIS, Load Balancing
    -    Mail Server:
    Exchange 2007, Lotus Notes Domino Server
    -    Security:
    Isa Server 2004/2006
    -    Networking:
    Router Cisco,  Access Point Cisco Aironet, Firewall Pix 501,Firewall ONE,HP Switch Procurve Management, Nortel Networks, Management-Administration-Installation of VPN,MPLS
    -    Hardware:
    Desktop and Server Hp-IBM, Printer and Plotter HP, Konica Minolta.
    -    Design
    Microsoft Visio, Autodesk Inventor Suite- Autocad 2011-Inventor 3d, Autodesk Vault Management Server
    Studies and Certifications
    -    Webinar Salesforce:
    -    REPORT AND DASHBOARDS,
    -    CRM AUTOMATIONS: WORKFLOW, 
    -    CRM AUTOMATIONS: PROCESS BUILDER, 
    -    CRM AUTOMATIONS: FLOW
    -    DEALER CAR AUTOMATIONS POST COVID19

    -    70-58 Networking Essentials
    -    70-210 Windows 2000 Professional
    -    70-215 Installation, Configuration and Administration of Win 2000 server Active Directory Services
    -    70-217 Implementation and Administration of Windows 2000 Directory Services Infrastructure at
    the Elea E-learning Centre in Ivrea 
    •    70-219 Management and Administration of Ad Infrastructures in Windows Server 2003 
    -    70-236 Exchange 2007 Configuration
    -    Regular attendance at Microsoft's Free Workshops
    Formazione scolastica
    -    High school diploma in Electronic Engineering at the Galilei Technical Institute in 1999 vote 42/60
    -    Polytechnic University of Turin in the Faculty of Computer Engineering
    Corsi Formazione
    -    Sales and Marketing Technique Course at Action Coach (U.S.A.-Brazil)

    Foreign Languages
    -    English (Fluent) Shenker Institute
    -    Spanish(Advanced).
    -    Italian (Native). 
    -    Portuguese (Fluent)

    Date: 22/05/2020
    I authorize the processing of my personal data in accordance with Italian art. 13 Legislative Decree 196 of 30 June 2003 and art. 13 GDPR (EU Regulation 2016/679) for the purposes of personnel recruitment and selection.

    06/06/2020

    F. A.

    44

    Project Manager Senior, PMO IT & System Integrator

    Project Manager/Architetto SW/ IT Manager

    Italy, Europe

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